[asterisk-bugs] [JIRA] Feedback Entered: (ASTERISK-20014) Voicemail giving incorrect length and being dropped

[David Cunningham (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20014?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

David Cunningham updated ASTERISK-20014:
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    Send back to Developer?: I'm done. Send it back!  (was: I'm not done! I will comment again later to send it back.)
                     Status: Waiting for Feedback  (was: Waiting for Feedback)

Thanks, the customer advises it is fixed.


> Voicemail giving incorrect length and being dropped
> ---------------------------------------------------
>
>                 Key: ASTERISK-20014
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20014
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 1.8.7.2
>         Environment: CentOS release 5.8 (Final)
>            Reporter: David Cunningham
>            Assignee: David Cunningham
>         Attachments: vm-15299.txt
>
>
> Asterisk is regularly dropping voicemails as being too short. The problems are:
> 1. The voicemail is not the length app_voicemail thinks it is, as can easily be told by looking at the time recording starts and ends.
> 2. The minsecs value used by app_voicemail is 3. It did used to be 3 on this server, but we since commented out minsecs in voicemail.conf and ran 'voicemail reload', so it should not have any minsecs value.
> I will attach a trace of this.
> Thanks!

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