[asterisk-bugs] Queue log issue

[Elwin Formsma]

Hello,

We are experiencing an issue with the Queuelog. This is what happens:

1. A call comes in queue A and get answered by an agent.
2. The agent from queue A transfers the call (attended) to queue B.
3. The call gets answered in queue B.
4. After talking for a while the caller hangs up.

The queue log shows the the call in queue A correctly. The call in queue B however shows a talktime of 0 seconds, though its actually 114 seconds.
Our reports now shows multiple calls of 0 seconds which screws up our reports.

We are running on Asterisk 1.8.7.0. Anyone know of this problem and a possible fix?
Thanks in advance.


Kind regards,
Met vriendelijke groet,


Elwin Formsma
Telecats BV
-----
Elwin Formsma | Telecats bv | KvK Enschede 06069106 | Tel:   053 488 99 44 | Fax: 053 488 99 10 | E-mail: e.formsma at telecats.nl<mailto:e.formsma at telecats.nl> |

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