[asterisk-bugs] [Asterisk 0018986]: queue does not handle longest waiting caller first

Asterisk Bug Tracker noreply at bugs.digium.com
Thu Mar 17 08:01:48 CDT 2011


The following issue has been SUBMITTED. 
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https://issues.asterisk.org/view.php?id=18986 
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Reported By:                oeboema
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18986
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     new
Asterisk Version:           1.8.4-rc2 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2011-03-17 08:01 CDT
Last Modified:              2011-03-17 08:01 CDT
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Summary:                    queue does not handle longest waiting caller first
Description: 
If you have two or more queues with shared agents (agents logged in to both
queues), both queues have the same chance of getting an agent. Suppose you
have a busy and a quiet queue it is not desirable to have the same chance,
the busy queue should get much more.


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Issue History 
Date Modified    Username       Field                    Change               
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2011-03-17 08:01 oeboema        New Issue                                    
2011-03-17 08:01 oeboema        Asterisk Version          => 1.8.4-rc2       
2011-03-17 08:01 oeboema        Regression                => No              
2011-03-17 08:01 oeboema        SVN Branch (only for SVN checkouts, not tarball
releases) => N/A             
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