[asterisk-bugs] [Asterisk 0018841]: Agent and hint status "On Hold" messed up

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Mar 1 19:24:23 CST 2011


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=18841 
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Reported By:                bluefox
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18841
Category:                   Channels/chan_sip/Subscriptions
Reproducibility:            random
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.6.2.16.1 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2011-02-18 13:36 CST
Last Modified:              2011-03-01 19:24 CST
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Summary:                    Agent and hint status "On Hold" messed up
Description: 
One a system with around 10 Polycom SIP phones

After a while, the agent status (and their associates SIP user hints) get
messed up regarding "On Hold".  When the agent presses Hold, the phone
shows "In Use" and when they take the call back, it says "On Hold"
(basically, it says the opposite of what it should).

It's a problem because then the agents cannot get calls anyone as when
they hang up after this issue appears, the phone is considered On Hold
forever (instead of "Not in use").
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 (0132503) bluefox (reporter) - 2011-03-01 19:24
 https://issues.asterisk.org/view.php?id=18841#c132503 
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Sorry, might as well close this one, as I won't be able to.  I've turned
off the eventsonhold feature as it wasn't something the customer who had
that could live with. 

Issue History 
Date Modified    Username       Field                    Change               
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2011-03-01 19:24 bluefox        Note Added: 0132503                          
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