[asterisk-bugs] [Asterisk 0016834]: [patch] [regression] autofill=no always IGNORED.
Asterisk Bug Tracker
noreply at bugs.digium.com
Tue Jan 25 13:18:33 CST 2011
The following issue is now in status NEW (again)
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https://issues.asterisk.org/view.php?id=16834
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Reported By: kebl0155
Assigned To:
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Project: Asterisk
Issue ID: 16834
Category: Applications/app_queue
Reproducibility: always
Severity: major
Priority: normal
Status: new
Asterisk Version: SVN
JIRA:
Regression: Yes
Reviewboard Link:
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Request Review:
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Date Submitted: 2010-02-16 05:28 CST
Last Modified: 2011-01-25 13:18 CST
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Summary: [patch] [regression] autofill=no always IGNORED.
Description:
Autofill=yes allows calls to be placed to agents from callers who are not
at the front of the queue.
While this may be desirable in some cases, it causes the following
problems in others:
- Callers may get stuck in the queue (particularly with small teams of
agents)
- Wait times and position announcements may be upset if the queue is not
first-come-first-served.
The default behaviour is therefore autofill=no. However, a bug was
introduced in Asterisk 1.4.25 which overrides this setting.
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Issue History
Date Modified Username Field Change
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2011-01-25 13:18 tilghman Asterisk Version 1.6.2.2 => SVN
2011-01-25 13:18 tilghman Assigned To mmichelson =>
2011-01-25 13:18 tilghman Status assigned => new
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