[asterisk-bugs] [Asterisk 0018666]: Problems with queue when there is no answer app before queue app
Asterisk Bug Tracker
noreply at bugs.digium.com
Mon Jan 24 13:23:17 CST 2011
A NOTE has been added to this issue.
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https://issues.asterisk.org/view.php?id=18666
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Reported By: sum
Assigned To:
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Project: Asterisk
Issue ID: 18666
Category: Applications/app_queue
Reproducibility: always
Severity: minor
Priority: normal
Status: feedback
Asterisk Version: 1.6.2.16.1
JIRA:
Regression: No
Reviewboard Link:
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Request Review:
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Date Submitted: 2011-01-24 05:57 CST
Last Modified: 2011-01-24 13:23 CST
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Summary: Problems with queue when there is no answer app
before queue app
Description:
Version: 1.6.2.14
DAHDI: 2.4.0
OS: CentOS 5.5
Queues and Agents: Realtime
Queue strategy: rrmemory
If I make a queue that is not answered before queue app I get this warning
while the callers are waiting.
[Jan 24 08:47:23] WARNING[23230]: channel.c:2556 ast_waitfordigit_full:
Unexpected control subclass '2'
this also has a side effect that I could not detect the reason,
callerid is FSK, sometimes when I use this way without answer before the
queue some callerids are mistaken and an old one (let say 2 calls before
for example) is shown as the callerid for the call but asking the caller is
not the one is calling from.
I attached a callerid captor connected parallel and the callerid that
sends the PSTN is fine and doesn't match the one is on asterisk, always is
a real callerid from a previous call, if I answer the call first I have no
errors.
any ideas?
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----------------------------------------------------------------------
(0130947) sum (reporter) - 2011-01-24 13:23
https://issues.asterisk.org/view.php?id=18666#c130947
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1) exten=> _s,1,Queue(COLA,tTr,,,300,,CTI,,)
CTI is just a macro that executes a UserEvent to provide some info to the
agent.
If Answer is before Queue The warning is not there anymore and I have
never the callerid problem.
2) Configuration queue table (I provide de INSERT that I think is the best
way to show the data):
INSERT INTO `queues` VALUES
('COLA','default',NULL,'incoming',15,'MixMonitor','gsm',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'0',0,0,'no',1,1,50,15,'rrmemory','yes','no',0,1,0,0,100,1,0,1);
3) Device Configuration
is on queue_members table with the format: SIP/1001 for example.
Issue History
Date Modified Username Field Change
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2011-01-24 13:23 sum Note Added: 0130947
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