[asterisk-bugs] [Asterisk 0018642]: Output of queue_log stopped after several hours

Asterisk Bug Tracker noreply at bugs.digium.com
Thu Jan 20 02:25:22 CST 2011


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=18642 
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Reported By:                eb3dgz
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18642
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.8.2.1 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2011-01-19 05:23 CST
Last Modified:              2011-01-20 02:25 CST
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Summary:                    Output of queue_log stopped after several hours
Description: 
Tested in two systems with Asterisk 1.8.2. After several hours the logger
output to queue_log is stopped and there are no more writes of statistics
in this file.

After a reload of the logger module the queue_log output starts working
well again but with the loss of the events processed while logger was not
wrinting queue_log.

This affect report statistics of queues, and is very important in call
center environments. No effect has been noted with CDR, as CDR works OK. No
call lost in CDR, only in Queue_log.
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---------------------------------------------------------------------- 
 (0130767) eb3dgz (reporter) - 2011-01-20 02:25
 https://issues.asterisk.org/view.php?id=18642#c130767 
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I have uploaded a backtrace and outut of show locks. After I do a "module
logger reload" I can see in the console:

[Jan 20 09:22:09]   == Parsing '/etc/asterisk/logger.conf': [Jan 20
09:22:09]   == Found
[Jan 20 09:22:09]  Asterisk Queue Logger restarted

After this, tue queue statistics are updated OK from a random period,
until stopped now. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2011-01-20 02:25 eb3dgz         Note Added: 0130767                          
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