[asterisk-bugs] [Asterisk 0018571]: Forwarding voicemail generate error in multi-tenant configuration

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Jan 4 10:20:16 UTC 2011


The following issue has been SUBMITTED. 
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https://issues.asterisk.org/view.php?id=18571 
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Reported By:                uxbod
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18571
Category:                   Applications/app_voicemail
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.6.2.14 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2011-01-04 04:20 CST
Last Modified:              2011-01-04 04:20 CST
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Summary:                    Forwarding voicemail generate error in multi-tenant
configuration
Description: 
A client reported that they were unable to forward a voicemail from
themselves to a colleague. We tested ourselves and received the following
error on the console:

Couldn't not find mailbox XXX in context default

The users retrieve their VMs by dialing an extension which calls
VoiceMailMail(XXX at VMContext) so why is Asterisk scanning the default
context when we have supplied the correct one ?

As a test I enabled searchcontexts=yes and then the VM could be forwarded;
but as we are multi-tenant that had to be backed out as the same extension
exists in different contexts.
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Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2011-01-04 04:20 uxbod          New Issue                                    
2011-01-04 04:20 uxbod          Asterisk Version          => 1.6.2.14        
2011-01-04 04:20 uxbod          Regression                => No              
2011-01-04 04:20 uxbod          SVN Branch (only for SVN checkouts, not tarball
releases) => N/A             
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