[asterisk-bugs] [Asterisk 0018740]: Voicemail files out of sequence (voicemail message re-sequencing not always working correctly)

Asterisk Bug Tracker noreply at bugs.digium.com
Fri Feb 11 08:59:21 CST 2011


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=18740 
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Reported By:                Godillon
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18740
Category:                   Applications/app_voicemail
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     acknowledged
Asterisk Version:           1.8.3-rc2 
JIRA:                       SWP-3047 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2011-02-03 09:02 CST
Last Modified:              2011-02-11 08:59 CST
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Summary:                    Voicemail files out of sequence  (voicemail message
re-sequencing not always working correctly)
Description: 
Sometime, the voicemail message re-sequencing is not working correctly.

If one message is in inbox directory, it should be msg0000.
Sometime it is not correct. it begin with  msg0001 or msg0002 or
msg003.....
So the users can't listen his message. 

I can reproduce this problem with this method :

-I left 3 new messages in mailbox XXXX.
-I logged into mailbox XXXX.
-listened to message msg0000 and pressed 7 to delete.
-pressed 6 to listen to message 0001 and pressed 7 to delete.
-pressed 6 to listen to message 0002 and pressed 9 to save and 0 to save
to new folder.

I checked the mailbox directory and message 0002 was saved into new folder
as msg0003.txt msg0003.WAV.
-hung up after saving message.
-logged into mailbox XXXX to listen to new messages (msg0003).
-pressed 1 to listen but playback failed because the saved message was
filed as msg0003 instead of 0000.

I tried this patch.
http://svn.digium.com/view/asterisk?view=rev&revision=303679. 

But this is not working.
My mailbox crashed with this patch. i got .lock file in my inbox
directory.
i got this each time i left a message or tried to listen one.

So i reinstalled a clean 1.8.3-rc2 version.

any working patch for the version 1.8.3-rc2?

it's the same problem with the version 1.8.2.2.
====================================================================== 

---------------------------------------------------------------------- 
 (0131855) aragon (reporter) - 2011-02-11 08:59
 https://issues.asterisk.org/view.php?id=18740#c131855 
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jpeeler's patch is not in 1.8.3-rc2

Try SVN checkout
http://www.asterisk.org/developers/get-source

Something like:
#cd /usr/src
#svn co  http://svn.digium.com/svn/asterisk/branches/1.8/
#cd 1.8
#./configure
#make menuselect
#make 
#make install
#make config

During make menuselect be sure to choose compiler options for 'don't
optimize' so your backtraces will include relevant debug info for your
crash report. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2011-02-11 08:59 aragon         Note Added: 0131855                          
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