[asterisk-bugs] [Asterisk 0018666]: Problems with queue when there is no answer app before queue app

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Feb 8 12:29:20 CST 2011


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=18666 
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Reported By:                sum
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18666
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.6.2.16.1 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2011-01-24 05:57 CST
Last Modified:              2011-02-08 12:29 CST
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Summary:                    Problems with queue when there is no answer app
before queue app
Description: 

Version: 1.6.2.14
DAHDI: 2.4.0
OS: CentOS 5.5
Queues and Agents: Realtime
Queue strategy: rrmemory

If I make a queue that is not answered before queue app I get this warning
while the callers are waiting.

[Jan 24 08:47:23] WARNING[23230]: channel.c:2556 ast_waitfordigit_full:
Unexpected control subclass '2'


this also has a side effect that I could not detect the reason, 
callerid is FSK, sometimes when I use this way without answer before the
queue some callerids are mistaken and an old one (let say 2 calls before
for example) is shown as the callerid for the call but asking the caller is
not the one is calling from.

I attached a callerid captor connected parallel and the callerid that
sends the PSTN is fine and doesn't match the one is on asterisk, always is
a real callerid from a previous call, if I answer the call first I have no
errors.

any ideas?


====================================================================== 

---------------------------------------------------------------------- 
 (0131684) sum (reporter) - 2011-02-08 12:29
 https://issues.asterisk.org/view.php?id=18666#c131684 
---------------------------------------------------------------------- 
The problem is hard to detect, the callerid issue I'm having is when I
don't have answer app before the queue I have that issue, even if I put
progress, but If I answer then the callerid problem disapears, I know the
warning is harmless, but is the only thing that indicates something that is
not normal.

I know this is not the right place for quick answers, but is the right
place for bugs, and this is one of them, I just want to help to fix it, so
I'm trying to follow this issue, I can test patchs, and help coding if
someone point me on the right direction because I can't see where the
problem could be.

Hardware:  Digium, Inc. Wildcard TDM800P 8-port analog card
dahdi driver is 2.4.0 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2011-02-08 12:29 sum            Note Added: 0131684                          
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