[asterisk-bugs] [Asterisk 0018745]: calls not routing to polycom handset after transfer using softkeys

[Asterisk Bug Tracker]

The following issue has been UPDATED. 
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https://issues.asterisk.org/view.php?id=18745 
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Reported By:                vipkilla
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18745
Category:                   Resources/res_agi
Reproducibility:            have not tried
Severity:                   minor
Priority:                   normal
Status:                     closed
Asterisk Version:           1.6.2.16.1 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
Resolution:                 no change required
Fixed in Version:           
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Date Submitted:             2011-02-03 15:53 CST
Last Modified:              2011-02-07 10:21 CST
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Summary:                    calls not routing to polycom handset after transfer
using softkeys
Description: 
We are running asterisk 1.6 and AGI scripts for call flow. Because Polycom
handset handles most of transfer when using soft keys, the AGI script is
never notified of the handset hanging up after transfer is complete.
Therefore AGI script believes handset is busy (487 Busy Here is sent) until
the transferred call is terminated
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 (0131565) lmadsen (administrator) - 2011-02-07 10:21
 https://issues.asterisk.org/view.php?id=18745#c131565 
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This is not a bug:

<leifmadsen> how is asterisk supposed to know your call is a transfer or
just another call?
<leifmadsen> the answer is, it can't -- if you need asterisk to know this
is a transfer, you have to use the built in transfers 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2011-02-07 10:21 lmadsen        Note Added: 0131565                          
2011-02-07 10:21 lmadsen        Status                   new => closed       
2011-02-07 10:21 lmadsen        Resolution               open => no change
required
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