[asterisk-bugs] [Asterisk 0018745]: calls not routing to polycom handset after transfer using softkeys

Asterisk Bug Tracker noreply at bugs.digium.com
Fri Feb 4 05:53:39 CST 2011


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=18745 
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Reported By:                vipkilla
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18745
Category:                   Resources/res_agi
Reproducibility:            have not tried
Severity:                   minor
Priority:                   normal
Status:                     new
Asterisk Version:           1.6.2.16.1 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2011-02-03 15:53 CST
Last Modified:              2011-02-04 05:53 CST
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Summary:                    calls not routing to polycom handset after transfer
using softkeys
Description: 
We are running asterisk 1.6 and AGI scripts for call flow. Because Polycom
handset handles most of transfer when using soft keys, the AGI script is
never notified of the handset hanging up after transfer is complete.
Therefore AGI script believes handset is busy (487 Busy Here is sent) until
the transferred call is terminated
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---------------------------------------------------------------------- 
 (0131492) davidw (reporter) - 2011-02-04 05:53
 https://issues.asterisk.org/view.php?id=18745#c131492 
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Your log is missing most of its newlines, and should have been an
attachment.  However, it looks to me as though both Asterisk and the phone
are sending BYE for the old leg.

By the way, by soft keys, what you mean is that it is doing a SIP attended
transfer, rather than an Asterisk features one. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2011-02-04 05:53 davidw         Note Added: 0131492                          
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