[asterisk-bugs] [Asterisk 0019166]: AMI Action: Queuestatus + asterisk -rx "queue show" = no more calls sent to agents

Asterisk Bug Tracker noreply at bugs.digium.com
Thu Apr 21 22:08:21 CDT 2011


The following issue requires your FEEDBACK. 
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https://issues.asterisk.org/view.php?id=19166 
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Reported By:                maxochoa
Assigned To:                
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Project:                    Asterisk
Issue ID:                   19166
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.40 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2011-04-21 15:45 CDT
Last Modified:              2011-04-21 22:08 CDT
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Summary:                    AMI Action: Queuestatus + asterisk -rx "queue show"
= no more calls sent to agents
Description: 
If an outside application sends AMI Action: Queuestatus and at the same
time asterisk -rx "queue show" is run, calls are no longer sent to agents.
With loglevel 3, the message

[Apr 21 15:28:58] ERROR[18863] utils.c: write() returned error: Broken
pipe

is logged (typically) equal to the number of lines of output that would
typically be sent as a result for the AMI Queuestatus.

'agent show online' will show the agents as idle, and 'show channels
verbose' shows new incoming calls in Application Queue.
====================================================================== 

---------------------------------------------------------------------- 
 (0134028) pabelanger (administrator) - 2011-04-21 22:08
 https://issues.asterisk.org/view.php?id=19166#c134028 
---------------------------------------------------------------------- 
We require a complete debug log to help triage the issue.

This document will provide instructions on how to collect debugging logs
from an Asterisk machine for the purpose of helping bug marshals
troubleshoot an issue:

https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information
 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2011-04-21 22:08 pabelanger     Note Added: 0134028                          
2011-04-21 22:08 pabelanger     Status                   new => feedback     
======================================================================




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