[asterisk-bugs] [Asterisk 0018986]: [patch] queue does not handle longest waiting caller first
Asterisk Bug Tracker
noreply at bugs.digium.com
Thu Apr 21 05:49:11 CDT 2011
A NOTE has been added to this issue.
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https://issues.asterisk.org/view.php?id=18986
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Reported By: oeboema
Assigned To:
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Project: Asterisk
Issue ID: 18986
Category: Applications/app_queue
Reproducibility: always
Severity: minor
Priority: normal
Status: ready for testing
Asterisk Version: 1.8.4-rc2
JIRA: SWP-3281
Regression: No
Reviewboard Link:
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Request Review:
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Date Submitted: 2011-03-17 08:01 CDT
Last Modified: 2011-04-21 05:49 CDT
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Summary: [patch] queue does not handle longest waiting caller
first
Description:
If you have two or more queues with shared agents (agents logged in to both
queues), both queues have the same chance of getting an agent. Suppose you
have a busy and a quiet queue it is not desirable to have the same chance,
the busy queue should get much more.
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(0134003) lvl (reporter) - 2011-04-21 05:49
https://issues.asterisk.org/view.php?id=18986#c134003
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I just submitted another patch for this issue, one with a complete
different approach: https://issues.asterisk.org/view.php?id=19161 (we started
development on it before this patch
was submitted)
For the Asterisk 1.4 users: you should check out
http://lists.digium.com/pipermail/asterisk-users/2010-January/243598.html:
it's a working patch for this problem for 1.4
Issue History
Date Modified Username Field Change
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2011-04-21 05:49 lvl Note Added: 0134003
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