[asterisk-bugs] [Asterisk 0018986]: [patch] queue does not handle longest waiting caller first

Asterisk Bug Tracker noreply at bugs.digium.com
Thu Apr 21 05:49:11 CDT 2011


A NOTE has been added to this issue. 
====================================================================== 
https://issues.asterisk.org/view.php?id=18986 
====================================================================== 
Reported By:                oeboema
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   18986
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     ready for testing
Asterisk Version:           1.8.4-rc2 
JIRA:                       SWP-3281 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
====================================================================== 
Date Submitted:             2011-03-17 08:01 CDT
Last Modified:              2011-04-21 05:49 CDT
====================================================================== 
Summary:                    [patch] queue does not handle longest waiting caller
first
Description: 
If you have two or more queues with shared agents (agents logged in to both
queues), both queues have the same chance of getting an agent. Suppose you
have a busy and a quiet queue it is not desirable to have the same chance,
the busy queue should get much more.


====================================================================== 

---------------------------------------------------------------------- 
 (0134003) lvl (reporter) - 2011-04-21 05:49
 https://issues.asterisk.org/view.php?id=18986#c134003 
---------------------------------------------------------------------- 
I just submitted another patch for this issue, one with a complete
different approach: https://issues.asterisk.org/view.php?id=19161 (we started
development on it before this patch
was submitted)

For the Asterisk 1.4 users: you should check out
http://lists.digium.com/pipermail/asterisk-users/2010-January/243598.html:
it's a working patch for this problem for 1.4 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2011-04-21 05:49 lvl            Note Added: 0134003                          
======================================================================




More information about the asterisk-bugs mailing list