[asterisk-bugs] [Asterisk 0018841]: Agent and hint status "On Hold" messed up

[Asterisk Bug Tracker]

The following issue has been UPDATED. 
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https://issues.asterisk.org/view.php?id=18841 
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Reported By:                bluefox
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18841
Category:                   Channels/chan_sip/Subscriptions
Reproducibility:            random
Severity:                   major
Priority:                   normal
Status:                     closed
Asterisk Version:           1.6.2.16.1 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
Resolution:                 suspended
Fixed in Version:           
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Date Submitted:             2011-02-18 13:36 CST
Last Modified:              2011-04-14 10:13 CDT
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Summary:                    Agent and hint status "On Hold" messed up
Description: 
One a system with around 10 Polycom SIP phones

After a while, the agent status (and their associates SIP user hints) get
messed up regarding "On Hold".  When the agent presses Hold, the phone
shows "In Use" and when they take the call back, it says "On Hold"
(basically, it says the opposite of what it should).

It's a problem because then the agents cannot get calls anyone as when
they hang up after this issue appears, the phone is considered On Hold
forever (instead of "Not in use").
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Issue History 
Date Modified    Username       Field                    Change               
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2011-04-14 10:13 lmadsen        Status                   feedback => closed  
2011-04-14 10:13 lmadsen        Resolution               open => suspended   
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