[asterisk-bugs] [Asterisk 0018571]: Forwarding voicemail generate error in multi-tenant configuration

Asterisk Bug Tracker noreply at bugs.digium.com
Wed Apr 13 10:27:56 CDT 2011


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=18571 
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Reported By:                uxbod
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18571
Category:                   Applications/app_voicemail
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     acknowledged
Asterisk Version:           1.6.2.14 
JIRA:                       SWP-2838 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2011-01-04 04:20 CST
Last Modified:              2011-04-13 10:27 CDT
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Summary:                    Forwarding voicemail generate error in multi-tenant
configuration
Description: 
A client reported that they were unable to forward a voicemail from
themselves to a colleague. We tested ourselves and received the following
error on the console:

Couldn't not find mailbox XXX in context default

The users retrieve their VMs by dialing an extension which calls
VoiceMailMail(XXX at VMContext) so why is Asterisk scanning the default
context when we have supplied the correct one ?

As a test I enabled searchcontexts=yes and then the VM could be forwarded;
but as we are multi-tenant that had to be backed out as the same extension
exists in different contexts.
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---------------------------------------------------------------------- 
 (0133715) uxbod (reporter) - 2011-04-13 10:27
 https://issues.asterisk.org/view.php?id=18571#c133715 
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Any additional information I can provide for this? Would try with 1.8 but
cannot do until call pick issue is resolved. 

Issue History 
Date Modified    Username       Field                    Change               
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2011-04-13 10:27 uxbod          Note Added: 0133715                          
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