[asterisk-bugs] [Asterisk 0018986]: [patch] queue does not handle longest waiting caller first

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=18986 
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Reported By:                oeboema
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18986
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     ready for testing
Asterisk Version:           1.8.4-rc2 
JIRA:                       SWP-3281 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2011-03-17 08:01 CDT
Last Modified:              2011-04-05 13:14 CDT
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Summary:                    [patch] queue does not handle longest waiting caller
first
Description: 
If you have two or more queues with shared agents (agents logged in to both
queues), both queues have the same chance of getting an agent. Suppose you
have a busy and a quiet queue it is not desirable to have the same chance,
the busy queue should get much more.


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 (0133385) dimitripietro (reporter) - 2011-04-05 13:14
 https://issues.asterisk.org/view.php?id=18986#c133385 
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I'm confused when I read the description. I'm under the impression that it
gives priority to the queue with more people waiting on hold. Which means
that the queue with less people would have longer hold times. Is this
understanding correct? 

Issue History 
Date Modified    Username       Field                    Change               
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2011-04-05 13:14 dimitripietro  Note Added: 0133385                          
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