[asterisk-bugs] [Asterisk 0017398]: MWI NOTIFY is not being sent to phones subscribed to events

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=17398 
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Reported By:                ip-rob
Assigned To:                jpeeler
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Project:                    Asterisk
Issue ID:                   17398
Category:                   Channels/chan_sip/Subscriptions
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     assigned
Target Version:             1.6.2.13
Asterisk Version:           SVN 
JIRA:                       SWP-1604 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2010-05-25 16:46 CDT
Last Modified:              2010-09-03 11:21 CDT
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Summary:                    MWI NOTIFY is not being sent to phones subscribed to
events
Description: 
Even though a phone is subscribed for mailbox events the MWI indicator is
not changing when messages are left or deleted.  The MWI indicator only
gets updated every 30 minutes.

Attached is a sip debug of a call made to device 9903 and a message is
left in voicemail.  No notification is sent to the SIP device.  The PBX
public IP has been replaced with the value PBXPUBLICIP, phone public IP is
PHONEPUBLICIP, and phone private IP is PHONEPRIVATEIP.  NAT is not the
issue since BLF works without a problem.

The output of sip show subscriptions is as follows:

PHONEPUBLICIP     9903             3c26702391f1-yo  --              
<none>         mwi             9903 at devic 003600
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 (0126593) ip-rob (reporter) - 2010-09-03 11:21
 https://issues.asterisk.org/view.php?id=17398#c126593 
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Nothing special going on with the configuration.  I'm using FreePBX 2.8 on
top of Asterisk 1.6.11.  No DAHDI installed, just asterisk and asterisk
addons.  There isn't anything with voicemail being done outside of
app_voicemail.

The only thing that is a little unique is I'm running asterisk in a
container in openvz.  This shouldn't impact MWI though.

I didn't think I should have to put in the polling option either but it
does resolve the issue.  I'm open to any other suggestions and happy to
provide whatever data you need. 

Issue History 
Date Modified    Username       Field                    Change               
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2010-09-03 11:21 ip-rob         Note Added: 0126593                          
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