[asterisk-bugs] [Asterisk 0017398]: MWI NOTIFY is not being sent to phones subscribed to events

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
====================================================================== 
https://issues.asterisk.org/view.php?id=17398 
====================================================================== 
Reported By:                ip-rob
Assigned To:                jpeeler
====================================================================== 
Project:                    Asterisk
Issue ID:                   17398
Category:                   Channels/chan_sip/Subscriptions
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     assigned
Target Version:             1.6.2.13
Asterisk Version:           SVN 
JIRA:                       SWP-1604 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
====================================================================== 
Date Submitted:             2010-05-25 16:46 CDT
Last Modified:              2010-09-02 22:16 CDT
====================================================================== 
Summary:                    MWI NOTIFY is not being sent to phones subscribed to
events
Description: 
Even though a phone is subscribed for mailbox events the MWI indicator is
not changing when messages are left or deleted.  The MWI indicator only
gets updated every 30 minutes.

Attached is a sip debug of a call made to device 9903 and a message is
left in voicemail.  No notification is sent to the SIP device.  The PBX
public IP has been replaced with the value PBXPUBLICIP, phone public IP is
PHONEPUBLICIP, and phone private IP is PHONEPRIVATEIP.  NAT is not the
issue since BLF works without a problem.

The output of sip show subscriptions is as follows:

PHONEPUBLICIP     9903             3c26702391f1-yo  --              
<none>         mwi             9903 at devic 003600
====================================================================== 

---------------------------------------------------------------------- 
 (0126582) ip-rob (reporter) - 2010-09-02 22:16
 https://issues.asterisk.org/view.php?id=17398#c126582 
---------------------------------------------------------------------- 
I was just going to update this ticket yesterday.  I could not get MWI to
work at all previously but forgot to test changing the poll setting with
1.6.11.  When I enable polling and set the polling frequency to 5-10
seconds I get MWI working.  The subscription part is not working with the
phones I have (soft phones from zoiper, x-lite and hard phones from snom)
but with polling enabled the MWI does work.

Do you still want the voicemail.conf? 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2010-09-02 22:16 ip-rob         Note Added: 0126582                          
======================================================================