[asterisk-bugs] [Asterisk 0018111]: Message lost when sox fails to re-encode with 'volgain'

[Asterisk Bug Tracker]

The following issue has been SUBMITTED. 
====================================================================== 
https://issues.asterisk.org/view.php?id=18111 
====================================================================== 
Reported By:                sysreq
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   18111
Category:                   Applications/app_voicemail
Reproducibility:            random
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.6.2.13 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
====================================================================== 
Date Submitted:             2010-10-08 10:28 CDT
Last Modified:              2010-10-08 10:28 CDT
====================================================================== 
Summary:                    Message lost when sox fails to re-encode with
'volgain'
Description: 
When general or per-mailbox 'volgain' variable is set, sox is used to
adjust the volume of (re-encode) a message. I've had cases where for some
unknown reason, sox would fail re-encoding the wav file, and I'd be left
_only_ with the message's temporary copy.. no trace of the msg000X.wav.

The message's description file (msg000X.txt) is not lost in the process,
so the user's phone is notified that he/she has a new message through MWI,
but is then unable to listen to it or even erase it.

We started experiencing that problem since we updated from 1.6.2.10 to
1.6.2.13.
====================================================================== 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2010-10-08 10:28 sysreq         New Issue                                    
2010-10-08 10:28 sysreq         Asterisk Version          => 1.6.2.13        
2010-10-08 10:28 sysreq         Regression                => No              
2010-10-08 10:28 sysreq         SVN Branch (only for SVN checkouts, not tarball
releases) => N/A             
======================================================================