[asterisk-bugs] [Asterisk 0017293]: SIP device shows "IN USE" / Busy when it is not

[Asterisk Bug Tracker]

The following issue has been UPDATED. 
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https://issues.asterisk.org/view.php?id=17293 
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Reported By:                ipckmb01
Assigned To:                
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Project:                    Asterisk
Issue ID:                   17293
Category:                   Functions/func_devstate
Reproducibility:            have not tried
Severity:                   minor
Priority:                   normal
Status:                     closed
Asterisk Version:           Older 1.6.2 - please test a newer version 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
Resolution:                 suspended
Fixed in Version:           
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Date Submitted:             2010-05-05 16:36 CDT
Last Modified:              2010-05-13 09:18 CDT
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Summary:                    SIP device shows "IN USE" / Busy when it is not
Description: 
Actual Asterisk version number:  1.6.2.2

Whether viewing the status using DEVICE_STATE or looking at a dynamically
added agent in a queue where the agent is the actual technology
(SIP/XXXXXX), the device is "In Use" when it is not.

This is not consistent.  Most of the time Asterisk works fine.  But
occasionally an extension shows up "in use".  Unregistering and
re-registering the phone does not change this.  Sip parameter qualify=yes
with timert1=3000 does not correct this.  CLI command sip qualify peer
XXXXX does not change this.

Funnying thing though .... agent makes an outbound call and the
DEVICE_STATE corrects itself.

Anybody else seeing this?

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 (0121858) pabelanger (manager) - 2010-05-13 09:18
 https://issues.asterisk.org/view.php?id=17293#c121858 
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Thanks for your comments. This does not appear to be a bug report and we
are closing it. We appreciate the difficulties you are facing, but it would
make more sense to raise your question in the support tracker,
http://www.asterisk.org/support 

Issue History 
Date Modified    Username       Field                    Change               
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2010-05-13 09:18 pabelanger     Note Added: 0121858                          
2010-05-13 09:18 pabelanger     Status                   feedback => closed  
2010-05-13 09:18 pabelanger     Resolution               open => suspended   
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