[asterisk-bugs] [Asterisk 0016519]: Queue with wrapuptime "call" agent that shouldn't have any call

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Mar 23 09:43:45 CDT 2010


The following issue has been UPDATED. 
====================================================================== 
https://issues.asterisk.org/view.php?id=16519 
====================================================================== 
Reported By:                benngard2
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   16519
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     acknowledged
Asterisk Version:           SVN 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
====================================================================== 
Date Submitted:             2009-12-28 09:16 CST
Last Modified:              2010-03-23 09:43 CDT
====================================================================== 
Summary:                    Queue with wrapuptime "call" agent that shouldn't
have any call
Description: 
I did some tests on Asterisk SVN-trunk-r234256.

extensions.conf
exten =>
0317998989,1,ExecIf($[${DB_EXISTS(CFIM/0317998989)}]?Goto(${DB(CFIM/0317998989)},1)
exten =>
0317998989,2,ExecIf($[${QUEUE_MEMBER(0317998989,logged)}=0]?Dial(H323/900 at Avaya))
exten => 0317998989,3,Answer()
exten => 0317998989,4,Queue(0317998989,rt)
exten => 0317998989,5,Hangup()
exten => 989,1,Goto(0317998989,1) <- just for lazy people in our company

queues.conf
[general]
autofill=yes
keepstats=yes
[0317998989]
retry=5
strategy=rrmemory
timeout=20
wrapuptime=120

agents.conf
[general]
persistentagents=yes
[agents]
agent => 0317998971,1234,Stefan Andersson
agent => 0317998972,1234,Kerem Tubluk
agent => 0317998975,1234,Magnus Benngard
agent => 0317998976,1234,Jimmy Beckman

Logging in agents through a manager script, sample output from cli:
sip*CLI> queue show 0317998989
0317998989   has 0 calls (max unlimited) in 'rrmemory' strategy (17s
holdtime, 59s talktime), W:0, C:7, A:2, SL:0.0% within 0s
   Members:
      SIP/0317998975 with penalty 2 (dynamic) (Not in use) has taken no
calls yet
      SIP/0317998976 with penalty 1 (dynamic) (Not in use) has taken 7
calls (last was 2564 secs ago)
   No Callers
If I call the queue, 0317998976 will ofc get the call but when we hang up
and I call within 120 seconds, 0317998976 will still get the call.

Shouldn't that second call go to 0317998975?
====================================================================== 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2010-03-23 09:43 lmadsen        Description Updated                          
2010-03-23 09:43 lmadsen        Additional Information Updated                  
 
======================================================================




More information about the asterisk-bugs mailing list