[asterisk-bugs] [Asterisk 0017055]: timeout problem in queues

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=17055 
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Reported By:                RoadKill
Assigned To:                
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Project:                    Asterisk
Issue ID:                   17055
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.6.0.26 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2010-03-18 11:10 CDT
Last Modified:              2010-03-19 03:54 CDT
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Summary:                    timeout problem in queues
Description: 
a queue with where all agents that are busy, 
1-X users call in and get moh, 
after 5 sec 1-X agents become available but the users continues to wait
for 25sek

also the 10 sek announce has problem
if all agents are busy and 2 user call in the first will get the announce
every 30-40 sec, but the second user will get them every 10 sec

also while the announce is being played the call can not be answered by an
agent

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---------------------------------------------------------------------- 
 (0119609) RoadKill (reporter) - 2010-03-19 03:54
 https://issues.asterisk.org/view.php?id=17055#c119609 
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test has 0 calls (max unlimited) in 'ringall' strategy (1s holdtime), W:0,
C:1, A:2, SL:0.0% within 0s
   Members: 
      Local/781-000413260263-1 at DialLine/n (In use) has taken no calls yet
      Local/781-0090330f2038-1 at DialLine/n (In use) has taken no calls yet
   No Callers


    -- Executing [s at TestQueue:1] Queue("SIP/822-00141ccdf353-1-000001c7",
"test,,,,600") in new stack
    -- Started music on hold, class 'default', on
SIP/822-00141ccdf353-1-000001c7
    -- Executing [781-0090330f2038-1 at DialLine:1]
Dial("Local/781-0090330f2038-1 at DialLine-a4f6;2",
"SIP/781-0090330f2038-1,,") in new stack
  == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
  == Using UDPTL TOS bits 184
  == Using UDPTL CoS mark 5
    -- Called 781-0090330f2038-1
    -- Executing [781-000413260263-1 at DialLine:1]
Dial("Local/781-000413260263-1 at DialLine-b37c;2",
"SIP/781-000413260263-1,,") in new stack
  == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
  == Using UDPTL TOS bits 184
  == Using UDPTL CoS mark 5
    -- Called 781-000413260263-1
    -- Got SIP response 486 "Busy Here" back from 10.1.27.80
    -- SIP/781-0090330f2038-1-000001c8 is busy
  == Everyone is busy/congested at this time (1:1/0/0)
    -- Executing [781-0090330f2038-1 at DialLine:30]
ExecIf("Local/781-0090330f2038-1 at DialLine-a4f6;2", "1?Wait(1000)") in new
stack
    -- Got SIP response 486 "Busy Here" back from 10.1.27.108
    -- SIP/781-000413260263-1-000001c9 is busy
    -- Executing [781-000413260263-1 at DialLine:30]
ExecIf("Local/781-000413260263-1 at DialLine-b37c;2", "1?Wait(1000)") in new
stack
    -- Nobody picked up in 30000 ms
    -- Nobody picked up in 30000 ms
  == Spawn extension (DialLine, 781-0090330f2038-1, 30) exited non-zero on
'Local/781-0090330f2038-1 at DialLine-a4f6;2'
  == Spawn extension (DialLine, 781-000413260263-1, 30) exited non-zero on
'Local/781-000413260263-1 at DialLine-b37c;2'
    -- Stopped music on hold on SIP/822-00141ccdf353-1-000001c7
    -- <SIP/822-00141ccdf353-1-000001c7> Playing 'queue-youarenext.slin'
(language 'da')
   -- Told SIP/822-00141ccdf353-1-000001c7 in test their queue position
(which was 1)
    -- Started music on hold, class 'default', on
SIP/822-00141ccdf353-1-000001c7
    -- Stopped music on hold on SIP/822-00141ccdf353-1-000001c7
    -- Playing periodic announcement
    -- <SIP/822-00141ccdf353-1-000001c7> Playing
'queue-periodic-announce.alaw' (language 'da')
    -- Executing [781-0090330f2038-1 at DialLine:1]
Dial("Local/781-0090330f2038-1 at DialLine-291f;2",
"SIP/781-0090330f2038-1,,") in new stack
  == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
  == Using UDPTL TOS bits 184
  == Using UDPTL CoS mark 5
    -- Called 781-000413260263-1
    -- Called 781-0090330f2038-1
    -- SIP/781-000413260263-1-000001cc is ringing
    -- Local/781-000413260263-1 at DialLine-4cb1;1 is ringing
  == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
  == Using UDPTL TOS bits 184
  == Using UDPTL CoS mark 5
    -- SIP/781-000413260263-1-000001cc is ringing
    -- SIP/lpbx01-000001cf is making progress passing it to
SIP/770-000413243045-1-000001ce
    -- SIP/781-0090330f2038-1-000001cd is ringing
    -- Local/781-0090330f2038-1 at DialLine-291f;1 is ringing
    -- SIP/781-000413260263-1-000001cc is ringing 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2010-03-19 03:54 RoadKill       Note Added: 0119609                          
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