[asterisk-bugs] [Asterisk 0017447]: In agent calls recording, CDR userfield is not updated when the call is transferred

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=17447 
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Reported By:                coolmig
Assigned To:                
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Project:                    Asterisk
Issue ID:                   17447
Category:                   Channels/chan_agent
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     acknowledged
Asterisk Version:           1.4.32 
JIRA:                       SWP-1631 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2010-06-02 13:55 CDT
Last Modified:              2010-06-09 18:23 CDT
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Summary:                    In agent calls recording, CDR userfield is not
updated when the call is transferred
Description: 
When using agent calls recording, if the call is transferred the userfield
on the CDR is not updated with the recording filename.

Steps to reproduce:

1. Enable agent call recording on agents.conf
2. Configure a test queue on queues.conf and transfer extension on
dialplan along with the dialplan 
3. Make a call to the queue as a customer, and have it answered with an
agent.
4. Finish the call without transferring, the CDR userfield will have the
recording filename.
5. Repeat the call but this time make the agent transfer the call to the
extension you configured. The CDR won't have the recording filename on the
CDR.
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 (0123213) coolmig (reporter) - 2010-06-09 18:23
 https://issues.asterisk.org/view.php?id=17447#c123213 
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I've tested this also on 1.6.2.9-rc2 and still happens. You will find a
patch for 1.6.2.9-rc2 that solves the issue in a desperate way, because I
haven't found the root cause of the problem. chan_agent is really writing
the userfield with the filename, but I don't know why or where the
userfield is lost in the transfer, if it's in the swap or in the
masquerade... 

Issue History 
Date Modified    Username       Field                    Change               
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2010-06-09 18:23 coolmig        Note Added: 0123213                          
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