[asterisk-bugs] [Asterisk 0017447]: In agent calls recording, CDR userfield is not updated when the call is transferred
Asterisk Bug Tracker
noreply at bugs.digium.com
Thu Jun 3 10:13:57 CDT 2010
The following issue has been UPDATED.
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https://issues.asterisk.org/view.php?id=17447
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Reported By: coolmig
Assigned To:
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Project: Asterisk
Issue ID: 17447
Category: Channels/chan_agent
Reproducibility: always
Severity: minor
Priority: normal
Status: acknowledged
Asterisk Version: 1.4.32
JIRA:
Regression: No
Reviewboard Link:
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Request Review:
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Date Submitted: 2010-06-02 13:55 CDT
Last Modified: 2010-06-03 10:13 CDT
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Summary: In agent calls recording, CDR userfield is not
updated when the call is transferred
Description:
When using agent calls recording, if the call is transferred the userfield
on the CDR is not updated with the recording filename.
Steps to reproduce:
1. Enable agent call recording on agents.conf
2. Configure a test queue on queues.conf and transfer extension on
dialplan along with the dialplan
3. Make a call to the queue as a customer, and have it answered with an
agent.
4. Finish the call without transferring, the CDR userfield will have the
recording filename.
5. Repeat the call but this time make the agent transfer the call to the
extension you configured. The CDR won't have the recording filename on the
CDR.
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Issue History
Date Modified Username Field Change
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2010-06-03 10:13 lmadsen Description Updated
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