[asterisk-bugs] [Asterisk 0017657]: call recording in attended transfer

Asterisk Bug Tracker noreply at bugs.digium.com
Fri Jul 16 10:34:45 CDT 2010


The following issue has been CLOSED 
====================================================================== 
https://issues.asterisk.org/view.php?id=17657 
====================================================================== 
Reported By:                sparksupport
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   17657
Category:                   Applications/app_mixmonitor
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     closed
Asterisk Version:           1.4.33 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
Resolution:                 open
Fixed in Version:           
====================================================================== 
Date Submitted:             2010-07-16 00:22 CDT
Last Modified:              2010-07-16 10:34 CDT
====================================================================== 
Summary:                    call recording in attended transfer
Description: 
Hello,

Call recordings for my attended transfer are stored in two seperate
files.
A calls B and then B transfer the call to C using *2 feature, then B and C
talk. After that B hangups and then A and C talk.  
In this scenario first recording file contains talk between A & B and A &
C
and second file contains talk between B & C and then A & C . Is there a
way to merge these recordings into a single file (atleast avoid the
multiple recording of the same face i.e between A & C)

Following is the way mixmonitor have been setup in dialplan.

--------------

[macro-record-enable]
include => macro-record-enable-custom
exten => s,1,GotoIf($["${BLINDTRANSFER}" = ""]?check)
exten => s,n,ResetCDR(w)
exten => s,n,StopMixMonitor()
exten => s,n(check),ExecIf($["${ARG1}"=""],MacroExit,)
exten => s,n,GotoIf($["${ARG2}"="Group"]?Group:OUT)
exten => s,n(Group),Set(LOOPCNT=${FIELDQTY(ARG1,-)})
exten => s,n,Set(ITER=1)
exten =>
s,n(begin),Set(RECSET="${DB(AMPUSER/${CUT(ARG1,-,${ITER})}/recording)}")
exten => s,n,GotoIf($["${RECSET}"="" | "${CUT(RECSET,\\\|,2):3}" !=
"Always"]?continue)
exten => s,n,Set(TEXTEN=${CUT(ARG1,-,${ITER}))
exten => s,n,Noop(Recording enable for ${TEXTEN})
exten =>
s,n,Set(CALLFILENAME=g${TEXTEN}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}-${UNIQUEID})
exten => s,n,Goto(record)
exten => s,n(continue),Set(ITER=$[${ITER}+1])
exten => s,n,GotoIf($[${ITER}<=${LOOPCNT}]?begin)
exten => s,n(OUT),GotoIf($["${ARG2}"="IN"]?IN)
exten => s,n,ExecIf($["${CUT(DB(AMPUSER/${ARG1}/recording),\\\|,1):4}" !=
"Always"],MacroExit,)
exten => s,n,Noop(Recording enable for ${ARG1})
exten =>
s,n,Set(CALLFILENAME=OUT${ARG1}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}-${UNIQUEID})
exten => s,n,Goto(record)
exten => s,n(IN),ExecIf($["${CUT(DB(AMPUSER/${ARG1}/recording),\\\|,2):3}"
!= "Always"],MacroExit,)
exten => s,n,Noop(Recording enable for ${ARG1})
exten =>
s,n,Set(CALLFILENAME=IN${ARG1}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}-${UNIQUEID})
exten => s,n(record),System(/bin/mkdir -p
/var/spool/asterisk/monitor/freepbx/${STRFTIME(${EPOCH},,%Y)}/${STRFTIME(${EPOCH},,%m)}/${STRFTIME(${EPOCH},,%d)}/${ARG1}/${UNIQUEID})
exten =>
s,n,MixMonitor(/var/spool/asterisk/monitor/freepbx/${STRFTIME(${EPOCH},,%Y)}/${STRFTIME(${EPOCH},,%m)}/${STRFTIME(${EPOCH},,%d)}/${ARG1}/${UNIQUEID}/${CALLFILENAME}.${MIXMON_FORMAT},,${MIXMON_POST})
exten => s,n,Set(AUDIOHOOK_INHERIT(MixMonitor)=yes)
exten => s,n,MacroExit()
--------------------------

Please help.
Thanks

====================================================================== 

---------------------------------------------------------------------- 
 (0124607) lmadsen (administrator) - 2010-07-16 10:34
 https://issues.asterisk.org/view.php?id=17657#c124607 
---------------------------------------------------------------------- 
This is not a bug -- it is the way that call recording works in Asterisk.

The first recording is setup and associated with channel A and any
channels that it speaks with.

The second recording is setup and associated with channel B and any
channels that it speaks with.

You may be able to get creative and use some applications to automatically
split the calls based on time and patch them together, but from the
viewpoint of Asterisk this is not a bug. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2010-07-16 10:34 lmadsen        Note Added: 0124607                          
2010-07-16 10:34 lmadsen        Status                   new => closed       
======================================================================




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