[asterisk-bugs] [Asterisk 0016722]: [patch] app_queue: Give members a penalty time for not answering

[Asterisk Bug Tracker]

The following issue has been SUBMITTED. 
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https://issues.asterisk.org/view.php?id=16722 
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Reported By:                haakon
Assigned To:                
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Project:                    Asterisk
Issue ID:                   16722
Category:                   Applications/app_queue
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     new
Asterisk Version:           SVN 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!): 243693 
Request Review:              
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Date Submitted:             2010-01-27 19:05 CST
Last Modified:              2010-01-27 19:05 CST
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Summary:                    [patch] app_queue: Give members a penalty time for
not answering
Description: 
This patch adds a new option notpresent-penalty option on queues.conf,
which sets how many seconds of penalty a member will get for not answering
in time.

Say you have a queue with current setup:

penalty, member
0, member1
0, member2
1, member3

If both member1 and member2 have left their phones, and forgot to log out,
a normal queue would loop between these two users, trying to get them to
answer. With this patch, they will be given a penalty when they don't
answer, and so the queue will go to the next penalty level if neither
member1 or member2 is answering their calls.
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Issue History 
Date Modified    Username       Field                    Change               
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2010-01-27 19:05 haakon         New Issue                                    
2010-01-27 19:05 haakon         Asterisk Version          => SVN             
2010-01-27 19:05 haakon         Regression                => No              
2010-01-27 19:05 haakon         SVN Branch (only for SVN checkouts, not tarball
releases) => N/A             
2010-01-27 19:05 haakon         SVN Revision (number only!) => 243693          
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