[asterisk-bugs] [Asterisk 0016519]: Queue with wrapuptime "call" agent that shouldn't have any call

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Jan 5 08:41:42 CST 2010


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=16519 
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Reported By:                benngard2
Assigned To:                
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Project:                    Asterisk
Issue ID:                   16519
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           SVN 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
====================================================================== 
Date Submitted:             2009-12-28 09:16 CST
Last Modified:              2010-01-05 08:41 CST
====================================================================== 
Summary:                    Queue with wrapuptime "call" agent that shouldn't
have any call
Description: 
I did some tests on Asterisk SVN-trunk-r234256.

extensions.conf
exten =>
0317998989,1,ExecIf($[${DB_EXISTS(CFIM/0317998989)}]?Goto(${DB(CFIM/0317998989)},1)
exten =>
0317998989,2,ExecIf($[${QUEUE_MEMBER(0317998989,logged)}=0]?Dial(H323/900 at Avaya))
exten => 0317998989,3,Answer()
exten => 0317998989,4,Queue(0317998989,rt)
exten => 0317998989,5,Hangup()
exten => 989,1,Goto(0317998989,1) <- just for lazy people in our company

queues.conf
[general]
autofill=yes
keepstats=yes
[0317998989]
retry=5
strategy=rrmemory
timeout=20
wrapuptime=120

agents.conf
[general]
persistentagents=yes
[agents]
agent => 0317998971,1234,Stefan Andersson
agent => 0317998972,1234,Kerem Tubluk
agent => 0317998975,1234,Magnus Benngard
agent => 0317998976,1234,Jimmy Beckman

Logging in agents through a manager script, sample output from cli:
sip*CLI> queue show 0317998989
0317998989   has 0 calls (max unlimited) in 'rrmemory' strategy (17s
holdtime, 59s talktime), W:0, C:7, A:2, SL:0.0% within 0s
   Members:
      SIP/0317998975 with penalty 2 (dynamic) (Not in use) has taken no
calls yet
      SIP/0317998976 with penalty 1 (dynamic) (Not in use) has taken 7
calls (last was 2564 secs ago)
   No Callers
If I call the queue, 0317998976 will ofc get the call but when we hang up
and I call within 120 seconds, 0317998976 will still get the call.

Shouldn't that second call go to 0317998975?
====================================================================== 

---------------------------------------------------------------------- 
 (0116039) lmadsen (administrator) - 2010-01-05 08:41
 https://issues.asterisk.org/view.php?id=16519#c116039 
---------------------------------------------------------------------- 
I don't see any debugging information, just the console information there.
You need to enable debugging in logger.conf and then 'logger reload' from
the CLI.

Also, it will be very chatty, so please attach as a plain text file to
this issue. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2010-01-05 08:41 lmadsen        Note Added: 0116039                          
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