[asterisk-bugs] [Asterisk 0016925]: [patch] app_queue: Log failed attempts to call members
Asterisk Bug Tracker
noreply at bugs.digium.com
Sat Feb 27 06:31:41 CST 2010
The following issue has been SUBMITTED.
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https://issues.asterisk.org/view.php?id=16925
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Reported By: haakon
Assigned To:
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Project: Asterisk
Issue ID: 16925
Category: Applications/app_queue
Reproducibility: N/A
Severity: feature
Priority: normal
Status: new
Asterisk Version: SVN
JIRA:
Regression: No
Reviewboard Link:
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!): 249233
Request Review:
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Date Submitted: 2010-02-27 06:31 CST
Last Modified: 2010-02-27 06:31 CST
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Summary: [patch] app_queue: Log failed attempts to call
members
Description:
This patch enables logging of all call attempts from a queue. Not only the
ones that do not fail.
The patch also introduces a new parameter "congestion" to both
RINGNOANSWER in queue_log and AgentRingNoAnswer AMI event, which is set to
1 if the call failed to go through because of technical difficulties.
This makes it easier to make queue_log statistics with information about
problems with an agent. For example if an agent has a faulty line, or your
telco/dahdi connection is having problems.
I am however unsure if everyone want this marked as an congestion from the
"AST_CONTROL_CONGESTION" frame. Since in my experience, this can come if a
SIP UA doesn't want to let you ring more than x seconds, etc. Most real
congestion problems come before this frame is generated. (read: before a
new channel is up at all) So if this patch should be applied, maybe it
should be configurable, or let out.
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Issue History
Date Modified Username Field Change
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2010-02-27 06:31 haakon New Issue
2010-02-27 06:31 haakon Asterisk Version => SVN
2010-02-27 06:31 haakon Regression => No
2010-02-27 06:31 haakon SVN Branch (only for SVN checkouts, not tarball
releases) => N/A
2010-02-27 06:31 haakon SVN Revision (number only!) => 249233
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