[asterisk-bugs] [Asterisk 0016895]: Repark a call on Parkinglot

[Asterisk Bug Tracker]

The following issue has been UPDATED. 
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https://issues.asterisk.org/view.php?id=16895 
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Reported By:                malg79
Assigned To:                
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Project:                    Asterisk
Issue ID:                   16895
Category:                   Channels/chan_sip/General
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     acknowledged
Asterisk Version:           1.6.1.14 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2010-02-24 09:06 CST
Last Modified:              2010-02-25 13:01 CST
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Summary:                    Repark a call on Parkinglot
Description: 
Hello,

We have a problem with multiparking and parkinglots, I'll try to explain
because my English is not very good.

We work in a multi-company environment and we want every one of these
companies has its own parkinglot.

The main problem is that we can't re-park the calls.

I will try to explain with an example.

Take for example the extensions 2111 and 2222 belonging to one company.

In sip.conf for this company we put in his mask
parkinglot = parkinglot_chemtrol
and in the context to which we belong to all extensions
include => parking_chemtrol

So far so good, but doing some tests

- 2111 calls extension 2222
- extension 2222 answers
- extension 2222 parks the call with https://issues.asterisk.org/view.php?id=56
- The call is parked at position 201
- 2222 extension marks 201
- extension 2222 retrieves the call and connect with 2111 extension

this is the performance we want and does, what is wrong is from now

If extension 2222 tries to REpark the call again, only hear DTMF sounds of
either pressing # 56

Also, if the call is recovered, if 2111 extension try to park pressing
https://issues.asterisk.org/view.php?id=56,it parks, but at position 561 of
"parkinglot" general, which can not be
recovered.

In conclusion no longer possible to re-park a call. And if is the caller
who tries to re-park, park the call in parkinglot for general context, not
in their parkinglot.

Another thing is when a parked call ringback to extension that parkred
previously , now you can park again, I will explain:

The extension 2111 calls to 2222
The extension 2222 answers
Extension 2222 parks the call with https://issues.asterisk.org/view.php?id=56
The call is parked at position 201
Pass the timeout and the call of 2111 returns to 2222
The extension 2222 answers
2222 re-parks the call with # 56
Now you can pick the call parked at position 201
Do not know if it's a configuration error or a BUG of Asterisk, we have
tested thousand configuration changes and the result is always the same.

I do not know if I explained correctly.

It's an issue where we need your help.

If you need a better explanation, tell me. We're pretty desperate with
this issue.

Thank you very much and best regards.

Sorry my English

I put the pieces of the configuration files.
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Issue History 
Date Modified    Username       Field                    Change               
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2010-02-25 13:01 lmadsen        Description Updated                          
2010-02-25 13:01 lmadsen        Additional Information Updated                  
 
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