[asterisk-bugs] [Asterisk 0016775]: Queue with autofill=no and strategy=ringall sometimes rings non-oldest caller through to agents
Asterisk Bug Tracker
noreply at bugs.digium.com
Fri Feb 12 17:40:38 CST 2010
A NOTE has been added to this issue.
======================================================================
https://issues.asterisk.org/view.php?id=16775
======================================================================
Reported By: tbpsn
Assigned To:
======================================================================
Project: Asterisk
Issue ID: 16775
Category: Applications/app_queue
Reproducibility: random
Severity: minor
Priority: normal
Status: acknowledged
Asterisk Version: Older 1.4 - please test a newer version
JIRA: SWP-874
Regression: No
Reviewboard Link:
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Request Review:
======================================================================
Date Submitted: 2010-02-04 14:47 CST
Last Modified: 2010-02-12 17:40 CST
======================================================================
Summary: Queue with autofill=no and strategy=ringall
sometimes rings non-oldest caller through to agents
Description:
I'm experiencing a possible bug in 1.4.26 x86_64 with app_queue. I have a
queue set to strategy=ringall and autofill=no, but I am seeing autofill
behavior (non FIFO), with latter callers ringing through before the oldest
caller has been answered.
Example: A caller sits on hold for 2 minutes (due to all agents being
busy), then a new caller enters the queue. An agent becomes free, and as
it happens, the newer caller (with a shorter hold time) rings through to
the agent and the call is answered, leaving the caller with the longest
hold time still unserviced.
Reviewing the logs, it's clear that asterisk is correctly retrying to send
the oldest caller through at the correct interval. It just looks like the
newer caller seems to have squeezed through, and happened to be answered
first.
My queue definition is listed in 'Additional Information'
======================================================================
----------------------------------------------------------------------
(0118059) tbpsn (reporter) - 2010-02-12 17:40
https://issues.asterisk.org/view.php?id=16775#c118059
----------------------------------------------------------------------
Updated to the latest build of asterisk, 1.4.29 this past friday (one week
ago). Still experiencing the same issue. This problem can be readily seen
in the following queue_log output. Please note the following behaviors:
call id: 1265848361.12528 (the stuck call)
line 0: enter queue
line 375: abandon
call id: 1265848411.12686
line 117: enter
line 288: agent connect
call id: 1265848630.13158
line 312: enter
line 330: agent connect
==============QUEUE LOG=================
1 1265848380|1265848361.12528|400|NONE|ENTERQUEUE||9253491241
2
1265848381|1265848361.12528|400|Local/510 at from-internal/n|RINGNOANSWER|0
3
1265848383|1265848361.12528|400|Local/514 at from-internal/n|RINGNOANSWER|2000
4
1265848383|1265848361.12528|400|Local/515 at from-internal/n|RINGNOANSWER|2000
5
1265848383|1265848361.12528|400|Local/512 at from-internal/n|RINGNOANSWER|2000
6
1265848383|1265848361.12528|400|Local/511 at from-internal/n|RINGNOANSWER|2000
7
1265848383|1265848361.12528|400|Local/517 at from-internal/n|RINGNOANSWER|2000
8
1265848383|1265848361.12528|400|Local/508 at from-internal/n|RINGNOANSWER|2000
9
1265848383|1265848361.12528|400|Local/507 at from-internal/n|RINGNOANSWER|2000
10
1265848383|1265848361.12528|400|Local/506 at from-internal/n|RINGNOANSWER|2000
11
1265848383|1265848361.12528|400|Local/607 at from-internal/n|RINGNOANSWER|2000
12
1265848383|1265848361.12528|400|Local/503 at from-internal/n|RINGNOANSWER|2000
13
1265848383|1265848361.12528|400|Local/501 at from-internal/n|RINGNOANSWER|2000
14
1265848383|1265848361.12528|400|Local/509 at from-internal/n|RINGNOANSWER|2000
15
1265848383|1265848361.12528|400|Local/604 at from-internal/n|RINGNOANSWER|2000
16
1265848383|1265848361.12528|400|Local/502 at from-internal/n|RINGNOANSWER|2000
17
1265848383|1265848361.12528|400|Local/505 at from-internal/n|RINGNOANSWER|2000
18
1265848383|1265848361.12528|400|Local/504 at from-internal/n|RINGNOANSWER|2000
19 1265848387|1265848369.12529|400|NONE|ENTERQUEUE||8183660305
20
1265848389|1265848361.12528|400|Local/651 at from-internal/n|RINGNOANSWER|8000
21
1265848389|1265848369.12529|400|Local/505 at from-internal/n|RINGNOANSWER|2000
22
1265848389|1265848361.12528|400|Local/513 at from-internal/n|RINGNOANSWER|8000
23
1265848389|1265848369.12529|400|Local/509 at from-internal/n|RINGNOANSWER|2000
24
1265848389|1265848369.12529|400|Local/506 at from-internal/n|RINGNOANSWER|2000
25
1265848389|1265848369.12529|400|Local/510 at from-internal/n|RINGNOANSWER|2000
26
1265848389|1265848369.12529|400|Local/512 at from-internal/n|RINGNOANSWER|2000
27
1265848389|1265848369.12529|400|Local/607 at from-internal/n|RINGNOANSWER|2000
28
1265848389|1265848369.12529|400|Local/514 at from-internal/n|RINGNOANSWER|2000
29
1265848389|1265848369.12529|400|Local/515 at from-internal/n|RINGNOANSWER|2000
30
1265848389|1265848369.12529|400|Local/507 at from-internal/n|RINGNOANSWER|2000
31
1265848389|1265848369.12529|400|Local/517 at from-internal/n|RINGNOANSWER|2000
32
1265848389|1265848369.12529|400|Local/513 at from-internal/n|RINGNOANSWER|2000
33
1265848389|1265848369.12529|400|Local/508 at from-internal/n|RINGNOANSWER|2000
34
1265848392|1265848369.12529|400|Local/651 at from-internal/n|RINGNOANSWER|5000
35
1265848392|1265848369.12529|400|Local/511 at from-internal/n|RINGNOANSWER|5000
36
1265848392|1265848369.12529|400|Local/504 at from-internal/n|RINGNOANSWER|5000
37
1265848392|1265848369.12529|400|Local/503 at from-internal/n|RINGNOANSWER|5000
38
1265848392|1265848369.12529|400|Local/501 at from-internal/n|RINGNOANSWER|5000
39
1265848392|1265848369.12529|400|Local/502 at from-internal/n|RINGNOANSWER|5000
40
1265848393|1265848369.12529|400|Local/604 at from-internal/n|RINGNOANSWER|6000
41
1265848400|1265848361.12528|400|Local/511 at from-internal/n|RINGNOANSWER|1000
42
1265848400|1265848361.12528|400|Local/515 at from-internal/n|RINGNOANSWER|1000
43
1265848400|1265848361.12528|400|Local/510 at from-internal/n|RINGNOANSWER|1000
44
1265848400|1265848361.12528|400|Local/512 at from-internal/n|RINGNOANSWER|1000
45
1265848400|1265848361.12528|400|Local/509 at from-internal/n|RINGNOANSWER|1000
46
1265848400|1265848361.12528|400|Local/503 at from-internal/n|RINGNOANSWER|1000
47
1265848400|1265848361.12528|400|Local/607 at from-internal/n|RINGNOANSWER|1000
48
1265848400|1265848361.12528|400|Local/604 at from-internal/n|RINGNOANSWER|1000
49
1265848400|1265848361.12528|400|Local/517 at from-internal/n|RINGNOANSWER|1000
50
1265848400|1265848361.12528|400|Local/514 at from-internal/n|RINGNOANSWER|1000
51
1265848400|1265848361.12528|400|Local/508 at from-internal/n|RINGNOANSWER|1000
52
1265848400|1265848361.12528|400|Local/513 at from-internal/n|RINGNOANSWER|1000
53
1265848400|1265848361.12528|400|Local/501 at from-internal/n|RINGNOANSWER|1000
54
1265848400|1265848361.12528|400|Local/651 at from-internal/n|RINGNOANSWER|1000
55
1265848400|1265848361.12528|400|Local/504 at from-internal/n|RINGNOANSWER|1000
56
1265848400|1265848361.12528|400|Local/507 at from-internal/n|RINGNOANSWER|1000
57
1265848400|1265848361.12528|400|Local/505 at from-internal/n|RINGNOANSWER|1000
58
1265848400|1265848361.12528|400|Local/506 at from-internal/n|RINGNOANSWER|1000
59
1265848400|1265848361.12528|400|Local/502 at from-internal/n|RINGNOANSWER|1000
60
1265848411|1265848361.12528|400|Local/512 at from-internal/n|RINGNOANSWER|0
61
1265848411|1265848361.12528|400|Local/508 at from-internal/n|RINGNOANSWER|0
62
1265848411|1265848361.12528|400|Local/509 at from-internal/n|RINGNOANSWER|0
63
1265848411|1265848361.12528|400|Local/510 at from-internal/n|RINGNOANSWER|0
64
1265848411|1265848361.12528|400|Local/515 at from-internal/n|RINGNOANSWER|0
65
1265848411|1265848361.12528|400|Local/604 at from-internal/n|RINGNOANSWER|0
66
1265848411|1265848361.12528|400|Local/511 at from-internal/n|RINGNOANSWER|0
67
1265848411|1265848361.12528|400|Local/514 at from-internal/n|RINGNOANSWER|0
68
1265848411|1265848361.12528|400|Local/651 at from-internal/n|RINGNOANSWER|0
69
1265848411|1265848361.12528|400|Local/513 at from-internal/n|RINGNOANSWER|0
70
1265848411|1265848361.12528|400|Local/517 at from-internal/n|RINGNOANSWER|0
71
1265848411|1265848361.12528|400|Local/607 at from-internal/n|RINGNOANSWER|0
72
1265848411|1265848361.12528|400|Local/504 at from-internal/n|RINGNOANSWER|0
73
1265848411|1265848361.12528|400|Local/507 at from-internal/n|RINGNOANSWER|0
74
1265848411|1265848361.12528|400|Local/503 at from-internal/n|RINGNOANSWER|0
75
1265848411|1265848361.12528|400|Local/505 at from-internal/n|RINGNOANSWER|0
76
1265848411|1265848361.12528|400|Local/502 at from-internal/n|RINGNOANSWER|0
77
1265848411|1265848361.12528|400|Local/506 at from-internal/n|RINGNOANSWER|0
78
1265848411|1265848361.12528|400|Local/501 at from-internal/n|RINGNOANSWER|0
79
1265848422|1265848361.12528|400|Local/503 at from-internal/n|RINGNOANSWER|0
80
1265848422|1265848361.12528|400|Local/510 at from-internal/n|RINGNOANSWER|0
81
1265848422|1265848361.12528|400|Local/517 at from-internal/n|RINGNOANSWER|0
82
1265848423|1265848361.12528|400|Local/651 at from-internal/n|RINGNOANSWER|1000
83
1265848423|1265848361.12528|400|Local/511 at from-internal/n|RINGNOANSWER|1000
84
1265848423|1265848361.12528|400|Local/502 at from-internal/n|RINGNOANSWER|1000
85
1265848423|1265848361.12528|400|Local/501 at from-internal/n|RINGNOANSWER|1000
86
1265848423|1265848361.12528|400|Local/515 at from-internal/n|RINGNOANSWER|1000
87
1265848423|1265848361.12528|400|Local/514 at from-internal/n|RINGNOANSWER|1000
88
1265848423|1265848369.12529|400|Local/503 at from-internal/n|RINGNOANSWER|1000
89
1265848423|1265848361.12528|400|Local/505 at from-internal/n|RINGNOANSWER|1000
90
1265848423|1265848361.12528|400|Local/513 at from-internal/n|RINGNOANSWER|1000
91
1265848423|1265848361.12528|400|Local/512 at from-internal/n|RINGNOANSWER|1000
92
1265848423|1265848361.12528|400|Local/509 at from-internal/n|RINGNOANSWER|1000
93
1265848423|1265848361.12528|400|Local/508 at from-internal/n|RINGNOANSWER|1000
94
1265848423|1265848361.12528|400|Local/504 at from-internal/n|RINGNOANSWER|1000
95
1265848423|1265848369.12529|400|Local/511 at from-internal/n|RINGNOANSWER|1000
96
1265848423|1265848369.12529|400|Local/509 at from-internal/n|RINGNOANSWER|1000
97
1265848423|1265848369.12529|400|Local/513 at from-internal/n|RINGNOANSWER|1000
98
1265848423|1265848369.12529|400|Local/508 at from-internal/n|RINGNOANSWER|1000
99
1265848423|1265848369.12529|400|Local/517 at from-internal/n|RINGNOANSWER|1000
100
1265848423|1265848369.12529|400|Local/507 at from-internal/n|RINGNOANSWER|1000
101
1265848423|1265848369.12529|400|Local/510 at from-internal/n|RINGNOANSWER|1000
102
1265848423|1265848369.12529|400|Local/502 at from-internal/n|RINGNOANSWER|1000
103
1265848423|1265848369.12529|400|Local/604 at from-internal/n|RINGNOANSWER|1000
104
1265848423|1265848369.12529|400|Local/607 at from-internal/n|RINGNOANSWER|1000
105
1265848423|1265848369.12529|400|Local/512 at from-internal/n|RINGNOANSWER|1000
106
1265848423|1265848369.12529|400|Local/506 at from-internal/n|RINGNOANSWER|1000
107
1265848425|1265848361.12528|400|Local/506 at from-internal/n|RINGNOANSWER|3000
108
1265848425|1265848361.12528|400|Local/507 at from-internal/n|RINGNOANSWER|3000
109
1265848426|1265848369.12529|400|Local/504 at from-internal/n|RINGNOANSWER|4000
110
1265848426|1265848369.12529|400|Local/514 at from-internal/n|RINGNOANSWER|4000
111
1265848426|1265848369.12529|400|Local/515 at from-internal/n|RINGNOANSWER|4000
112
1265848426|1265848369.12529|400|Local/505 at from-internal/n|RINGNOANSWER|4000
113
1265848426|1265848369.12529|400|Local/651 at from-internal/n|RINGNOANSWER|4000
114
1265848426|1265848369.12529|400|Local/501 at from-internal/n|RINGNOANSWER|4000
115
1265848426|1265848361.12528|400|Local/604 at from-internal/n|RINGNOANSWER|4000
116
1265848426|1265848361.12528|400|Local/607 at from-internal/n|RINGNOANSWER|4000
117 1265848430|1265848411.12686|400|NONE|ENTERQUEUE||2814813305
118
1265848437|1265848361.12528|400|Local/512 at from-internal/n|RINGNOANSWER|0
119
1265848437|1265848361.12528|400|Local/511 at from-internal/n|RINGNOANSWER|0
120
1265848437|1265848361.12528|400|Local/508 at from-internal/n|RINGNOANSWER|0
121
1265848438|1265848361.12528|400|Local/501 at from-internal/n|RINGNOANSWER|1000
122
1265848438|1265848361.12528|400|Local/513 at from-internal/n|RINGNOANSWER|1000
123
1265848438|1265848361.12528|400|Local/517 at from-internal/n|RINGNOANSWER|1000
124
1265848438|1265848361.12528|400|Local/604 at from-internal/n|RINGNOANSWER|1000
125
1265848438|1265848361.12528|400|Local/607 at from-internal/n|RINGNOANSWER|1000
126
1265848438|1265848361.12528|400|Local/515 at from-internal/n|RINGNOANSWER|1000
127
1265848438|1265848361.12528|400|Local/514 at from-internal/n|RINGNOANSWER|1000
128
1265848438|1265848361.12528|400|Local/510 at from-internal/n|RINGNOANSWER|1000
129
1265848438|1265848361.12528|400|Local/509 at from-internal/n|RINGNOANSWER|1000
130
1265848438|1265848361.12528|400|Local/503 at from-internal/n|RINGNOANSWER|1000
131
1265848439|1265848361.12528|400|Local/502 at from-internal/n|RINGNOANSWER|2000
132
1265848440|1265848361.12528|400|Local/506 at from-internal/n|RINGNOANSWER|3000
133
1265848440|1265848361.12528|400|Local/651 at from-internal/n|RINGNOANSWER|3000
134
1265848440|1265848369.12529|400|Local/510 at from-internal/n|RINGNOANSWER|2000
135
1265848440|1265848361.12528|400|Local/505 at from-internal/n|RINGNOANSWER|3000
136
1265848440|1265848361.12528|400|Local/507 at from-internal/n|RINGNOANSWER|3000
137
1265848440|1265848369.12529|400|Local/514 at from-internal/n|RINGNOANSWER|2000
138
1265848440|1265848411.12686|400|Local/510 at from-internal/n|RINGNOANSWER|2000
139
1265848440|1265848369.12529|400|Local/604 at from-internal/n|RINGNOANSWER|2000
140
1265848440|1265848411.12686|400|Local/514 at from-internal/n|RINGNOANSWER|2000
141
1265848440|1265848369.12529|400|Local/651 at from-internal/n|RINGNOANSWER|2000
142
1265848440|1265848369.12529|400|Local/512 at from-internal/n|RINGNOANSWER|2000
143
1265848440|1265848369.12529|400|Local/509 at from-internal/n|RINGNOANSWER|2000
144
1265848440|1265848369.12529|400|Local/508 at from-internal/n|RINGNOANSWER|2000
145
1265848440|1265848369.12529|400|Local/517 at from-internal/n|RINGNOANSWER|2000
146
1265848440|1265848411.12686|400|Local/511 at from-internal/n|RINGNOANSWER|2000
147
1265848440|1265848411.12686|400|Local/509 at from-internal/n|RINGNOANSWER|2000
148
1265848440|1265848411.12686|400|Local/651 at from-internal/n|RINGNOANSWER|2000
149
1265848440|1265848369.12529|400|Local/501 at from-internal/n|RINGNOANSWER|2000
150
1265848440|1265848411.12686|400|Local/501 at from-internal/n|RINGNOANSWER|2000
151
1265848440|1265848411.12686|400|Local/502 at from-internal/n|RINGNOANSWER|2000
152
1265848440|1265848369.12529|400|Local/505 at from-internal/n|RINGNOANSWER|2000
153
1265848440|1265848369.12529|400|Local/503 at from-internal/n|RINGNOANSWER|2000
154
1265848440|1265848369.12529|400|Local/507 at from-internal/n|RINGNOANSWER|2000
155
1265848440|1265848411.12686|400|Local/512 at from-internal/n|RINGNOANSWER|2000
156
1265848440|1265848369.12529|400|Local/513 at from-internal/n|RINGNOANSWER|2000
157
1265848440|1265848411.12686|400|Local/506 at from-internal/n|RINGNOANSWER|2000
158
1265848440|1265848369.12529|400|Local/504 at from-internal/n|RINGNOANSWER|2000
159
1265848440|1265848411.12686|400|Local/604 at from-internal/n|RINGNOANSWER|2000
160
1265848440|1265848411.12686|400|Local/505 at from-internal/n|RINGNOANSWER|2000
161
1265848443|1265848411.12686|400|Local/508 at from-internal/n|RINGNOANSWER|5000
162
1265848443|1265848411.12686|400|Local/513 at from-internal/n|RINGNOANSWER|5000
163
1265848443|1265848369.12529|400|Local/502 at from-internal/n|RINGNOANSWER|5000
164
1265848443|1265848369.12529|400|Local/515 at from-internal/n|RINGNOANSWER|5000
165
1265848443|1265848369.12529|400|Local/511 at from-internal/n|RINGNOANSWER|5000
166
1265848443|1265848369.12529|400|Local/506 at from-internal/n|RINGNOANSWER|5000
167
1265848443|1265848411.12686|400|Local/507 at from-internal/n|RINGNOANSWER|5000
168
1265848443|1265848369.12529|400|Local/607 at from-internal/n|RINGNOANSWER|5000
169
1265848443|1265848411.12686|400|Local/607 at from-internal/n|RINGNOANSWER|5000
170
1265848443|1265848411.12686|400|Local/515 at from-internal/n|RINGNOANSWER|5000
171
1265848443|1265848411.12686|400|Local/517 at from-internal/n|RINGNOANSWER|5000
172
1265848444|1265848411.12686|400|Local/503 at from-internal/n|RINGNOANSWER|6000
173
1265848444|1265848411.12686|400|Local/504 at from-internal/n|RINGNOANSWER|6000
174
1265848454|1265848369.12529|400|Local/604 at from-internal/n|RINGNOANSWER|0
175
1265848454|1265848369.12529|400|Local/509 at from-internal/n|RINGNOANSWER|0
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1265848454|1265848369.12529|400|Local/514 at from-internal/n|RINGNOANSWER|0
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1265848454|1265848369.12529|400|Local/506 at from-internal/n|RINGNOANSWER|0
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1265848454|1265848369.12529|400|Local/503 at from-internal/n|RINGNOANSWER|0
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1265848454|1265848369.12529|400|Local/505 at from-internal/n|RINGNOANSWER|0
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1265848454|1265848369.12529|400|Local/651 at from-internal/n|RINGNOANSWER|0
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1265848454|1265848369.12529|400|Local/607 at from-internal/n|RINGNOANSWER|0
182
1265848454|1265848369.12529|400|Local/515 at from-internal/n|RINGNOANSWER|0
183
1265848454|1265848369.12529|400|Local/513 at from-internal/n|RINGNOANSWER|0
184
1265848454|1265848369.12529|400|Local/512 at from-internal/n|RINGNOANSWER|0
185
1265848454|1265848369.12529|400|Local/511 at from-internal/n|RINGNOANSWER|0
185
1265848454|1265848369.12529|400|Local/511 at from-internal/n|RINGNOANSWER|0
186
1265848454|1265848369.12529|400|Local/510 at from-internal/n|RINGNOANSWER|0
187
1265848454|1265848369.12529|400|Local/508 at from-internal/n|RINGNOANSWER|0
188
1265848454|1265848369.12529|400|Local/517 at from-internal/n|RINGNOANSWER|0
189
1265848454|1265848369.12529|400|Local/507 at from-internal/n|RINGNOANSWER|0
190
1265848454|1265848369.12529|400|Local/504 at from-internal/n|RINGNOANSWER|0
191
1265848455|1265848369.12529|400|Local/501 at from-internal/n|RINGNOANSWER|1000
192
1265848455|1265848411.12686|400|Local/512 at from-internal/n|RINGNOANSWER|0
193
1265848455|1265848411.12686|400|Local/511 at from-internal/n|RINGNOANSWER|0
194
1265848455|1265848369.12529|400|Local/502 at from-internal/n|RINGNOANSWER|1000
195
1265848455|1265848411.12686|400|Local/509 at from-internal/n|RINGNOANSWER|0
196
1265848455|1265848411.12686|400|Local/513 at from-internal/n|RINGNOANSWER|0
197
1265848455|1265848411.12686|400|Local/515 at from-internal/n|RINGNOANSWER|0
198
1265848455|1265848411.12686|400|Local/506 at from-internal/n|RINGNOANSWER|0
199
1265848455|1265848411.12686|400|Local/604 at from-internal/n|RINGNOANSWER|0
200
1265848455|1265848411.12686|400|Local/505 at from-internal/n|RINGNOANSWER|0
201
1265848455|1265848411.12686|400|Local/507 at from-internal/n|RINGNOANSWER|0
202
1265848455|1265848411.12686|400|Local/504 at from-internal/n|RINGNOANSWER|0
203
1265848455|1265848411.12686|400|Local/502 at from-internal/n|RINGNOANSWER|0
204
1265848455|1265848411.12686|400|Local/607 at from-internal/n|RINGNOANSWER|0
205
1265848455|1265848411.12686|400|Local/514 at from-internal/n|RINGNOANSWER|0
206
1265848455|1265848411.12686|400|Local/510 at from-internal/n|RINGNOANSWER|0
207
1265848455|1265848411.12686|400|Local/508 at from-internal/n|RINGNOANSWER|0
208
1265848455|1265848411.12686|400|Local/517 at from-internal/n|RINGNOANSWER|0
209
1265848455|1265848411.12686|400|Local/501 at from-internal/n|RINGNOANSWER|0
210
1265848455|1265848411.12686|400|Local/651 at from-internal/n|RINGNOANSWER|0
211
1265848455|1265848411.12686|400|Local/503 at from-internal/n|RINGNOANSWER|0
212
1265848466|1265848369.12529|400|Local/510 at from-internal/n|RINGNOANSWER|0
213
1265848466|1265848369.12529|400|Local/512 at from-internal/n|RINGNOANSWER|0
214
1265848466|1265848369.12529|400|Local/508 at from-internal/n|RINGNOANSWER|0
215
1265848467|1265848369.12529|400|Local/604 at from-internal/n|RINGNOANSWER|0
216
1265848467|1265848369.12529|400|Local/509 at from-internal/n|RINGNOANSWER|1000
217
1265848467|1265848369.12529|400|Local/511 at from-internal/n|RINGNOANSWER|1000
218
1265848467|1265848369.12529|400|Local/517 at from-internal/n|RINGNOANSWER|1000
219
1265848467|1265848369.12529|400|Local/651 at from-internal/n|RINGNOANSWER|1000
220
1265848467|1265848369.12529|400|Local/513 at from-internal/n|RINGNOANSWER|1000
221
1265848467|1265848369.12529|400|Local/607 at from-internal/n|RINGNOANSWER|1000
222
1265848467|1265848369.12529|400|Local/514 at from-internal/n|RINGNOANSWER|1000
223
1265848467|1265848411.12686|400|Local/512 at from-internal/n|RINGNOANSWER|0
224
1265848467|1265848369.12529|400|Local/505 at from-internal/n|RINGNOANSWER|1000
225
1265848467|1265848369.12529|400|Local/507 at from-internal/n|RINGNOANSWER|1000
226
1265848467|1265848369.12529|400|Local/515 at from-internal/n|RINGNOANSWER|1000
227
1265848467|1265848411.12686|400|Local/508 at from-internal/n|RINGNOANSWER|0
228
1265848467|1265848369.12529|400|Local/501 at from-internal/n|RINGNOANSWER|1000
229
1265848467|1265848411.12686|400|Local/514 at from-internal/n|RINGNOANSWER|0
230
1265848467|1265848411.12686|400|Local/515 at from-internal/n|RINGNOANSWER|0
231
1265848467|1265848411.12686|400|Local/513 at from-internal/n|RINGNOANSWER|0
232
1265848467|1265848411.12686|400|Local/511 at from-internal/n|RINGNOANSWER|0
233
1265848467|1265848369.12529|400|Local/502 at from-internal/n|RINGNOANSWER|1000
234
1265848467|1265848411.12686|400|Local/510 at from-internal/n|RINGNOANSWER|0
235
1265848467|1265848411.12686|400|Local/503 at from-internal/n|RINGNOANSWER|0
236
1265848467|1265848369.12529|400|Local/504 at from-internal/n|RINGNOANSWER|1000
237
1265848467|1265848411.12686|400|Local/607 at from-internal/n|RINGNOANSWER|0
238
1265848467|1265848411.12686|400|Local/517 at from-internal/n|RINGNOANSWER|0
239
1265848467|1265848411.12686|400|Local/502 at from-internal/n|RINGNOANSWER|0
240
1265848467|1265848411.12686|400|Local/509 at from-internal/n|RINGNOANSWER|0
241
1265848467|1265848411.12686|400|Local/501 at from-internal/n|RINGNOANSWER|0
242
1265848467|1265848411.12686|400|Local/507 at from-internal/n|RINGNOANSWER|0
243
1265848467|1265848411.12686|400|Local/504 at from-internal/n|RINGNOANSWER|0
244
1265848467|1265848411.12686|400|Local/505 at from-internal/n|RINGNOANSWER|0
245
1265848467|1265848411.12686|400|Local/506 at from-internal/n|RINGNOANSWER|0
246
1265848467|1265848411.12686|400|Local/651 at from-internal/n|RINGNOANSWER|0
247
1265848470|1265848411.12686|400|Local/604 at from-internal/n|RINGNOANSWER|3000
248
1265848470|1265848369.12529|400|Local/503 at from-internal/n|RINGNOANSWER|4000
249
1265848471|1265848369.12529|400|Local/506 at from-internal/n|RINGNOANSWER|5000
250 1265848475|1265848369.12529|400|NONE|ABANDON|2|2|88
251
1265848481|1265848411.12686|400|Local/510 at from-internal/n|RINGNOANSWER|1000
252
1265848481|1265848411.12686|400|Local/508 at from-internal/n|RINGNOANSWER|1000
253
1265848481|1265848411.12686|400|Local/509 at from-internal/n|RINGNOANSWER|1000
254
1265848481|1265848411.12686|400|Local/604 at from-internal/n|RINGNOANSWER|1000
255
1265848481|1265848411.12686|400|Local/511 at from-internal/n|RINGNOANSWER|1000
256
1265848481|1265848411.12686|400|Local/512 at from-internal/n|RINGNOANSWER|1000
257
1265848481|1265848411.12686|400|Local/504 at from-internal/n|RINGNOANSWER|1000
258
1265848481|1265848411.12686|400|Local/514 at from-internal/n|RINGNOANSWER|1000
259
1265848481|1265848411.12686|400|Local/515 at from-internal/n|RINGNOANSWER|1000
260
1265848481|1265848411.12686|400|Local/505 at from-internal/n|RINGNOANSWER|1000
261
1265848481|1265848411.12686|400|Local/506 at from-internal/n|RINGNOANSWER|1000
262
1265848481|1265848411.12686|400|Local/651 at from-internal/n|RINGNOANSWER|1000
263
1265848481|1265848411.12686|400|Local/503 at from-internal/n|RINGNOANSWER|1000
264
1265848481|1265848411.12686|400|Local/513 at from-internal/n|RINGNOANSWER|1000
265
1265848481|1265848411.12686|400|Local/507 at from-internal/n|RINGNOANSWER|1000
266
1265848481|1265848411.12686|400|Local/502 at from-internal/n|RINGNOANSWER|1000
267
1265848481|1265848411.12686|400|Local/607 at from-internal/n|RINGNOANSWER|1000
268
1265848481|1265848411.12686|400|Local/517 at from-internal/n|RINGNOANSWER|1000
269
1265848484|1265848411.12686|400|Local/501 at from-internal/n|RINGNOANSWER|4000
270
1265848496|1265848411.12686|400|Local/510 at from-internal/n|RINGNOANSWER|1000
271
1265848496|1265848411.12686|400|Local/508 at from-internal/n|RINGNOANSWER|1000
272
1265848496|1265848411.12686|400|Local/509 at from-internal/n|RINGNOANSWER|1000
273
1265848496|1265848411.12686|400|Local/517 at from-internal/n|RINGNOANSWER|1000
274
1265848496|1265848411.12686|400|Local/604 at from-internal/n|RINGNOANSWER|1000
275
1265848496|1265848411.12686|400|Local/607 at from-internal/n|RINGNOANSWER|1000
276
1265848496|1265848411.12686|400|Local/515 at from-internal/n|RINGNOANSWER|1000
277
1265848496|1265848411.12686|400|Local/511 at from-internal/n|RINGNOANSWER|1000
278
1265848496|1265848411.12686|400|Local/502 at from-internal/n|RINGNOANSWER|1000
279
1265848496|1265848411.12686|400|Local/513 at from-internal/n|RINGNOANSWER|1000
280
1265848496|1265848411.12686|400|Local/503 at from-internal/n|RINGNOANSWER|1000
281
1265848496|1265848411.12686|400|Local/504 at from-internal/n|RINGNOANSWER|1000
282
1265848496|1265848411.12686|400|Local/651 at from-internal/n|RINGNOANSWER|1000
283
1265848496|1265848411.12686|400|Local/512 at from-internal/n|RINGNOANSWER|1000
284
1265848496|1265848411.12686|400|Local/514 at from-internal/n|RINGNOANSWER|1000
285
1265848496|1265848411.12686|400|Local/501 at from-internal/n|RINGNOANSWER|1000
286
1265848496|1265848411.12686|400|Local/507 at from-internal/n|RINGNOANSWER|1000
287
1265848496|1265848411.12686|400|Local/506 at from-internal/n|RINGNOANSWER|1000
288
1265848497|1265848411.12686|400|Local/505 at from-internal/n|CONNECT|67|1265848495.13109
289 1265848523|1265848507.13117|400|NONE|ENTERQUEUE||8188412855
290
1265848524|1265848507.13117|400|Local/502 at from-internal/n|RINGNOANSWER|0
291
1265848524|1265848507.13117|400|Local/651 at from-internal/n|RINGNOANSWER|0
292
1265848524|1265848507.13117|400|Local/508 at from-internal/n|RINGNOANSWER|0
293
1265848524|1265848507.13117|400|Local/505 at from-internal/n|RINGNOANSWER|0
294
1265848524|1265848507.13117|400|Local/504 at from-internal/n|RINGNOANSWER|0
295
1265848524|1265848507.13117|400|Local/607 at from-internal/n|RINGNOANSWER|0
296
1265848524|1265848507.13117|400|Local/515 at from-internal/n|RINGNOANSWER|0
297
1265848524|1265848507.13117|400|Local/604 at from-internal/n|RINGNOANSWER|0
298
1265848524|1265848507.13117|400|Local/512 at from-internal/n|RINGNOANSWER|0
299
1265848524|1265848507.13117|400|Local/501 at from-internal/n|RINGNOANSWER|0
300
1265848524|1265848507.13117|400|Local/513 at from-internal/n|RINGNOANSWER|0
301
1265848525|1265848507.13117|400|Local/506 at from-internal/n|RINGNOANSWER|1000
302
1265848525|1265848507.13117|400|Local/511 at from-internal/n|RINGNOANSWER|1000
303
1265848525|1265848507.13117|400|Local/509 at from-internal/n|RINGNOANSWER|1000
304
1265848525|1265848507.13117|400|Local/507 at from-internal/n|RINGNOANSWER|1000
305
1265848525|1265848507.13117|400|Local/517 at from-internal/n|RINGNOANSWER|1000
306
1265848525|1265848507.13117|400|Local/514 at from-internal/n|RINGNOANSWER|1000
307
1265848525|1265848507.13117|400|Local/503 at from-internal/n|RINGNOANSWER|1000
308
1265848525|1265848507.13117|400|Local/510 at from-internal/n|CONNECT|2|1265848523.13122
309
1265848535|1265848411.12686|400|Local/505 at from-internal/n|COMPLETEAGENT|67|38|3
310
1265848590|1265848186.12487|400|Local/505 at from-internal/n|COMPLETEAGENT|4|381|1
311
1265848629|1265848093.12445|400|Local/510 at from-internal/n|COMPLETEAGENT|2|514|1
312 1265848647|1265848630.13158|400|NONE|ENTERQUEUE||9496400331
313
1265848647|1265848630.13158|400|Local/514 at from-internal/n|RINGNOANSWER|0
314
1265848647|1265848630.13158|400|Local/604 at from-internal/n|RINGNOANSWER|0
315
1265848647|1265848630.13158|400|Local/511 at from-internal/n|RINGNOANSWER|0
316
1265848647|1265848630.13158|400|Local/510 at from-internal/n|RINGNOANSWER|0
317
1265848647|1265848630.13158|400|Local/513 at from-internal/n|RINGNOANSWER|0
318
1265848648|1265848630.13158|400|Local/512 at from-internal/n|RINGNOANSWER|1000
319
1265848648|1265848630.13158|400|Local/508 at from-internal/n|RINGNOANSWER|1000
320
1265848648|1265848630.13158|400|Local/607 at from-internal/n|RINGNOANSWER|1000
321
1265848648|1265848630.13158|400|Local/515 at from-internal/n|RINGNOANSWER|1000
322
1265848648|1265848630.13158|400|Local/509 at from-internal/n|RINGNOANSWER|1000
323
1265848648|1265848630.13158|400|Local/504 at from-internal/n|RINGNOANSWER|1000
324
1265848648|1265848630.13158|400|Local/651 at from-internal/n|RINGNOANSWER|1000
325
1265848648|1265848630.13158|400|Local/502 at from-internal/n|RINGNOANSWER|1000
326
1265848648|1265848630.13158|400|Local/503 at from-internal/n|RINGNOANSWER|1000
327
1265848648|1265848630.13158|400|Local/506 at from-internal/n|RINGNOANSWER|1000
328
1265848648|1265848630.13158|400|Local/507 at from-internal/n|RINGNOANSWER|1000
329
1265848648|1265848630.13158|400|Local/501 at from-internal/n|RINGNOANSWER|1000
330
1265848651|1265848630.13158|400|Local/517 at from-internal/n|CONNECT|4|1265848647.13179
331 1265848890|1265848873.13202|400|NONE|ENTERQUEUE||9544789369
332
1265848890|1265848873.13202|400|Local/510 at from-internal/n|RINGNOANSWER|0
333
1265848890|1265848873.13202|400|Local/509 at from-internal/n|RINGNOANSWER|0
334
1265848891|1265848873.13202|400|Local/508 at from-internal/n|RINGNOANSWER|1000
335
1265848891|1265848873.13202|400|Local/517 at from-internal/n|RINGNOANSWER|1000
336
1265848891|1265848873.13202|400|Local/511 at from-internal/n|RINGNOANSWER|1000
337
1265848891|1265848873.13202|400|Local/607 at from-internal/n|RINGNOANSWER|1000
338
1265848891|1265848873.13202|400|Local/513 at from-internal/n|RINGNOANSWER|1000
339
1265848891|1265848873.13202|400|Local/502 at from-internal/n|RINGNOANSWER|1000
340
1265848891|1265848873.13202|400|Local/503 at from-internal/n|RINGNOANSWER|1000
341
1265848891|1265848873.13202|400|Local/507 at from-internal/n|RINGNOANSWER|1000
342
1265848891|1265848873.13202|400|Local/651 at from-internal/n|RINGNOANSWER|1000
343
1265848891|1265848873.13202|400|Local/504 at from-internal/n|RINGNOANSWER|1000
344
1265848891|1265848873.13202|400|Local/514 at from-internal/n|RINGNOANSWER|1000
345
1265848891|1265848873.13202|400|Local/515 at from-internal/n|RINGNOANSWER|1000
346
1265848891|1265848873.13202|400|Local/506 at from-internal/n|RINGNOANSWER|1000
347
1265848891|1265848873.13202|400|Local/501 at from-internal/n|RINGNOANSWER|1000
348
1265848891|1265848873.13202|400|Local/512 at from-internal/n|RINGNOANSWER|1000
349
1265848891|1265848873.13202|400|Local/604 at from-internal/n|RINGNOANSWER|1000
350
1265848891|1265848873.13202|400|Local/505 at from-internal/n|RINGNOANSWER|1000
351 1265848900|1265848873.13202|400|NONE|ABANDON|2|2|10
352 1265848903|1265848886.13203|400|NONE|ENTERQUEUE||2408993099
353
1265848904|1265848886.13203|400|Local/517 at from-internal/n|RINGNOANSWER|1000
354
1265848904|1265848886.13203|400|Local/509 at from-internal/n|RINGNOANSWER|1000
355
1265848904|1265848886.13203|400|Local/513 at from-internal/n|RINGNOANSWER|1000
356
1265848904|1265848886.13203|400|Local/510 at from-internal/n|RINGNOANSWER|1000
357
1265848904|1265848886.13203|400|Local/607 at from-internal/n|RINGNOANSWER|1000
358
1265848904|1265848886.13203|400|Local/508 at from-internal/n|RINGNOANSWER|1000
359
1265848904|1265848886.13203|400|Local/502 at from-internal/n|RINGNOANSWER|1000
360
1265848904|1265848886.13203|400|Local/504 at from-internal/n|RINGNOANSWER|1000
361
1265848904|1265848886.13203|400|Local/507 at from-internal/n|RINGNOANSWER|1000
362
1265848904|1265848886.13203|400|Local/501 at from-internal/n|RINGNOANSWER|1000
363
1265848904|1265848886.13203|400|Local/505 at from-internal/n|RINGNOANSWER|1000
364
1265848904|1265848886.13203|400|Local/503 at from-internal/n|RINGNOANSWER|1000
365
1265848904|1265848886.13203|400|Local/512 at from-internal/n|RINGNOANSWER|1000
366
1265848904|1265848886.13203|400|Local/604 at from-internal/n|RINGNOANSWER|1000
367
1265848904|1265848886.13203|400|Local/511 at from-internal/n|RINGNOANSWER|1000
368
1265848904|1265848886.13203|400|Local/514 at from-internal/n|RINGNOANSWER|1000
369
1265848904|1265848886.13203|400|Local/651 at from-internal/n|RINGNOANSWER|1000
370
1265848907|1265848886.13203|400|Local/506 at from-internal/n|RINGNOANSWER|4000
371
1265848912|1265848886.13203|400|Local/515 at from-internal/n|RINGNOANSWER|9000
372 1265848912|1265848886.13203|400|NONE|ABANDON|2|2|9
373
1265849063|1265848630.13158|400|Local/517 at from-internal/n|COMPLETEAGENT|4|412|2
374
1265849132|1265848507.13117|400|Local/510 at from-internal/n|COMPLETEAGENT|2|607|2
375 1265849156|1265848361.12528|400|NONE|ABANDON|1|1|776
376 1265849300|1265849281.13297|400|NONE|ENTERQUEUE||7322798239
377
1265849301|1265849281.13297|400|Local/508 at from-internal/n|RINGNOANSWER|1000
378
1265849301|1265849281.13297|400|Local/512 at from-internal/n|RINGNOANSWER|1000
379
1265849301|1265849281.13297|400|Local/514 at from-internal/n|RINGNOANSWER|1000
380
1265849301|1265849281.13297|400|Local/501 at from-internal/n|RINGNOANSWER|1000
381
1265849301|1265849281.13297|400|Local/604 at from-internal/n|RINGNOANSWER|1000
382
1265849301|1265849281.13297|400|Local/509 at from-internal/n|RINGNOANSWER|1000
383
1265849301|1265849281.13297|400|Local/511 at from-internal/n|RINGNOANSWER|1000
384
1265849301|1265849281.13297|400|Local/651 at from-internal/n|RINGNOANSWER|1000
385
1265849301|1265849281.13297|400|Local/607 at from-internal/n|RINGNOANSWER|1000
386
1265849301|1265849281.13297|400|Local/503 at from-internal/n|RINGNOANSWER|1000
****************** END QUEUE LOG ***************************
Also to note: when we change to a setting of 'leastrecent' for call
strategy, it appears as though all calls sit in queue and build up. No
phones ring.
This is an urgent matter, I'd greatly appreciate anyone who is willing to
tend to this ticket.
Issue History
Date Modified Username Field Change
======================================================================
2010-02-12 17:40 tbpsn Note Added: 0118059
======================================================================
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