[asterisk-bugs] [Asterisk 0018411]: Exchange AutoAttendant cannot make calls back to asterisk (worked in 1.6.2.2 + 1.6.2.6)

Asterisk Bug Tracker noreply at bugs.digium.com
Thu Dec 2 23:20:06 CST 2010


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=18411 
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Reported By:                cmbaker82
Assigned To:                
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Project:                    Asterisk
Issue ID:                   18411
Category:                   Applications/app_dial
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.8.0 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2010-12-02 10:20 CST
Last Modified:              2010-12-02 23:20 CST
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Summary:                    Exchange AutoAttendant cannot make calls back to
asterisk (worked in 1.6.2.2 + 1.6.2.6)
Description: 
When someone calls in to the exchange auto attendant they can say someones
name and it will dial the correct extenstion.  This worked fine in 1.6 but
does not work in version 1.8.0.

In the example below the call came in from 3174999999 (masked real number)
was transferred to 888 (exchange um) and then exchange um tried to transfer
to extension 501 which failed.
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---------------------------------------------------------------------- 
 (0129291) pabelanger (administrator) - 2010-12-02 23:20
 https://issues.asterisk.org/view.php?id=18411#c129291 
---------------------------------------------------------------------- 
Attach a debug log (see below) to the issue tracker, not within the notes
field.

---
We require a complete debug log to help triage the issue.

This document will provide instructions on how to collect debugging logs
from an Asterisk machine for the purpose of helping bug marshals
troubleshoot an issue:

https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2010-12-02 23:20 pabelanger     Note Added: 0129291                          
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