[asterisk-bugs] [Asterisk 0017861]: [regression] X-Lite disconnects because of RTCP timeout (see also #17236 and #17559)

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
====================================================================== 
https://issues.asterisk.org/view.php?id=17861 
====================================================================== 
Reported By:                francesco_r
Assigned To:                dvossel
====================================================================== 
Project:                    Asterisk
Issue ID:                   17861
Category:                   Channels/chan_sip/General
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Target Version:             1.4.37
Asterisk Version:           1.4.35 
JIRA:                       SWP-2051 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
====================================================================== 
Date Submitted:             2010-08-14 08:53 CDT
Last Modified:              2010-08-27 14:54 CDT
====================================================================== 
Summary:                    [regression] X-Lite disconnects because of RTCP
timeout (see also https://issues.asterisk.org/view.php?id=17236 and
https://issues.asterisk.org/view.php?id=17559)
Description: 
I have upgraded from Asterisk 1.4.25 to Asterisk 1.4.35 and now i have
disconnection problems with X-Lite softphones making call through a Portech
MV-374 SIP/GSM gateway. If a call through a PRI card configured in the same
server the call is not disconnected.
This is the same problem of tickets
https://issues.asterisk.org/view.php?id=17236 and
https://issues.asterisk.org/view.php?id=17559 and for me is 100%
reproducible. I have tested also Asterisk 1.6.2.11 and i have the same
bug.
I have attached two full logs: one  of Asterisk with SIP history enabled
and one of X-lite. In these logs extension 201 call the number 3281234567
(i have replaced the real number..) and the call is hangup after 10 seconds
(in X-Lite i setup this time in the inactivity RTCP field, default is 30).
======================================================================
Relationships       ID      Summary
----------------------------------------------------------------------
has duplicate       0017236 [regression] X-Lite disconnects because...
has duplicate       0017559 X-LITE disconnects due to RTCP timeout ...
====================================================================== 

---------------------------------------------------------------------- 
 (0126406) dvossel (administrator) - 2010-08-27 14:54
 https://issues.asterisk.org/view.php?id=17861#c126406 
---------------------------------------------------------------------- 
I am using the exact same xlite build and I can not reproduce this in
either 1.4 or 1.6.2.

As I indicated in issue https://issues.asterisk.org/view.php?id=17236, I was
able to reproduce this behavior in
1.6.2.6, but 1.6.2.7 no longer exhibited the issue.  I know when this did
occur it was very obvious just like you are reporting, but I am not seeing
this issue in the latest releases.  I have attached my 'rtcp set debug on'
output to this issue which indicates that RTCP is being sent out at the
default interval of every 5 seconds.  The only way this should change is if
you adjusted that interval in rtp.conf for some reason, and I'm guessing
you would not have done that.

Try setting 'rtcp set debug on' and see if the RTCP packets are getting
sent out.  If they are not that should give us something to investigate. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2010-08-27 14:54 dvossel        Note Added: 0126406                          
======================================================================