[asterisk-bugs] [Asterisk 0017196]: Stuck in vicious loop

[Asterisk Bug Tracker]

The following issue has been UPDATED. 
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https://issues.asterisk.org/view.php?id=17196 
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Reported By:                supertle
Assigned To:                
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Project:                    Asterisk
Issue ID:                   17196
Category:                   Applications/app_directory
Reproducibility:            have not tried
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.30 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2010-04-16 15:45 CDT
Last Modified:              2010-04-19 13:27 CDT
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Summary:                    Stuck in vicious loop
Description: 
We have a very large company directory list and we may have up to say 50
"Smith" last names.  In Asterisk Business Edition rev C, the caller does
not have the option to break out of the listening to all 50 names before
going back to the main directory menu.

We find this to be a bug.  Is there a key sequence we are not aware of
that allows the caller to break out of either the listing of all 50 names
or out of the directory application completely?  

Does newer version of Asterisk provide a fix or work-around for this? 
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 (0120583) supertle (reporter) - 2010-04-19 13:27
 https://issues.asterisk.org/view.php?id=17196#c120583 
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Understood but Digium refused to even log any bug reporting unless we have
a support contract in place.  Digium specifically told us to go to the open
source community to create a bug tracker after consulting with a manager at
Digium.

I was under the impressions all bug reporting is available through Digium
until the product is no longer a Digium supported product and I believe my
current Revision at this point in time is a supported product.  I can open
a new bug tracker with open source version because I believe the
application is the same but I wanted to be accurate in what I am running. 

Issue History 
Date Modified    Username       Field                    Change               
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2010-04-19 13:27 supertle       Note Added: 0120583                          
2010-04-19 13:27 supertle       Status                   closed => new       
2010-04-19 13:27 supertle       Resolution               no change required =>
reopened
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