[asterisk-bugs] [Asterisk 0017135]: Message count incorrect

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Apr 6 19:12:33 CDT 2010


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=17135 
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Reported By:                edhorton
Assigned To:                
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Project:                    Asterisk
Issue ID:                   17135
Category:                   Applications/app_voicemail/IMAP
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.6.2.6 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2010-04-03 14:12 CDT
Last Modified:              2010-04-06 19:12 CDT
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Summary:                    Message count incorrect
Description: 
Version 1.6.2.5 and Dovecot IMAP Server for Voicemail storage.  All works
perfectly except for message counts displayed on Polycom phones.  New
message count is always 2 times the correct count which is reported
corectly in voicemailmain.  Old message count is always zero, but again,
reported correctly in voicemailmain.  The following sip notify was sent
after a voicemail was left when previously empty.

NOTIFY sip:3001 at 192.168.1.163:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.120:5060;branch=z9hG4bK6fc1522a;rport
Max-Forwards: 70
From: "asterisk" <sip:asterisk at 192.168.1.120>;tag=as3bbf24be
To: <sip:3001 at 192.168.1.163:5060>
Contact: <sip:asterisk at 192.168.1.120>
Call-ID: 0b0abc554d1721e6231d8257714dd021 at 192.168.1.120
CSeq: 102 NOTIFY
User-Agent: Asterisk PBX 1.6.2.5
Event: message-summary
Content-Type: application/simple-message-summary
Content-Length: 94

Messages-Waiting: yes
Message-Account: sip:asterisk at 192.168.1.120
Voice-Message: 2/0 (0/0)

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---------------------------------------------------------------------- 
 (0120187) edhorton (reporter) - 2010-04-06 19:12
 https://issues.asterisk.org/view.php?id=17135#c120187 
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Just tested and it acts the same.  If no messages, either new or old, I
leave a message, the alert lamp lights, but the count on the display shows
2 new.  This is confirmed by message-waiting SIP notify as before. If I
listen to the message, to mark it as read, it will never show up in old, on
the phone, unless I restart Asterisk and the phone registers.  In all
cases, Voicemailmain reports the correct counts. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2010-04-06 19:12 edhorton       Note Added: 0120187                          
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