[asterisk-bugs] [Asterisk 0015978]: Voicemail MWI - deleted messages are not notified to the extension

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
====================================================================== 
https://issues.asterisk.org/view.php?id=15978 
====================================================================== 
Reported By:                mrmrmrmr
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   15978
Category:                   Applications/app_voicemail
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           Older 1.6.0 
JIRA:                        
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
====================================================================== 
Date Submitted:             2009-09-28 13:33 CDT
Last Modified:              2009-09-29 11:22 CDT
====================================================================== 
Summary:                    Voicemail MWI - deleted messages are not notified to
the extension
Description: 
Hi, 

My SIP client (SPA 3000) supports MWI with SIP NOTIFY messages. 

When a voicemail is left on the extension, a SIP NOTIFY message is sent to
my SIP client and the MWI is received ok. This is good. 

But when I delete all Voicemail through GUI(AMPortal), SIP NOTIFY message
notifying that there is no voicemail left is not sent to the client. 
Normally , I expect to receie a SIP NOTIFY message as soon as my inbox is
empty. 
However, this does not happen when I delete voicemail through GUI. 
If I delete voicemail through phone, I receive the SIP NOTIFY message. 

I have the following lines in my voicemail.cfg:
pollmailboxes=yes
pollfreq=30

My Asterisk version is 1.6.0.10-FONCORE-r40
It is running on CentOS (Trixbox)

The problem occurs each time I delete messages from GUI.

====================================================================== 

---------------------------------------------------------------------- 
 (0111512) mrmrmrmr (reporter) - 2009-09-29 11:22
 https://issues.asterisk.org/view.php?id=15978#c111512 
---------------------------------------------------------------------- 
I attached the files now.
Let me explain what I've done within the debug:
1. I called 995 from 999. 
2. 999 didn't answer; so I got to voicemail and left a message.
3. At this point you can see the NOTIFY message to 995 showing 1 new
voicemail.
4. Then I deleted the messages from inbox (on shell)
5. Waited for more than 30 seconds which is the set poll duration.
6. No new SIP NOTIFY message is sent to 995 indicating 0 messages.

Do you require any other information ? 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-09-29 11:22 mrmrmrmr       Note Added: 0111512                          
======================================================================