[asterisk-bugs] [Asterisk 0015821]: Sometimes, callers get stuck in the queue

Asterisk Bug Tracker noreply at bugs.digium.com
Thu Sep 3 05:39:44 CDT 2009


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=15821 
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Reported By:                simonoch
Assigned To:                
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Project:                    Asterisk
Issue ID:                   15821
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.26.1 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-09-03 03:52 CDT
Last Modified:              2009-09-03 05:39 CDT
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Summary:                    Sometimes, callers get stuck in the queue
Description: 
Hi,

I have a queue and some callers are sometimes stuck in the queue.

Do you need further information ?

Thank you,

Simon
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 (0110111) davidw (reporter) - 2009-09-03 05:39
 https://issues.asterisk.org/view.php?id=15821#c110111 
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Yes.  Lots.



Verbose CLI trace for a problem call.
How the queue is configured.
If the members are agents, what sort of agent.
"queue show" output for a problem call.  Ideally with only the problem
call present.
May well need the debug output from "core set debug 5 app_queue.c".  (Hope
I've got that one right.) 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-09-03 05:39 davidw         Note Added: 0110111                          
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