[asterisk-bugs] [Asterisk 0016283]: somtimes when agent is at conversation with queue caller, call disconnected and new person begin his conversation

Asterisk Bug Tracker noreply at bugs.digium.com
Mon Nov 23 20:12:09 CST 2009


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=16283 
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Reported By:                jfarhad
Assigned To:                
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Project:                    Asterisk
Issue ID:                   16283
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.27 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-11-19 04:25 CST
Last Modified:              2009-11-23 20:12 CST
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Summary:                    somtimes when agent is at conversation with queue
caller, call disconnected and new person begin his conversation
Description: 
scenario is as follows:

1- caller connects to queue
2-agent softswitch had rining 
3-agent picks up phone and conversation begins
4-new call come to queue
5-first call disconnected unexpectedly and agent hear voice of new caller
without ringing her phone 
6- at this time conversation is discontinuous
I review recorded voice, before new call came to conversation every things
is ok but after that agent hear sound of new caller and conversation is
discontinuous 
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---------------------------------------------------------------------- 
 (0114206) lmadsen (administrator) - 2009-11-23 20:12
 https://issues.asterisk.org/view.php?id=16283#c114206 
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Hmmm, it sounds like you may have a device or end point which doesn't
support GSM, and that is why when not using it you no longer have an issue.
I'm going to close this issue for now as a configuration issue, but if you
feel this is a bug, please reopen the issue with some additional
information. 

Issue History 
Date Modified    Username       Field                    Change               
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2009-11-23 20:12 lmadsen        Note Added: 0114206                          
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