[asterisk-bugs] [Asterisk 0016283]: somtimes when agent is at conversation with queue caller, call disconnected and new person begin his conversation

Asterisk Bug Tracker noreply at bugs.digium.com
Mon Nov 23 03:18:38 CST 2009


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=16283 
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Reported By:                jfarhad
Assigned To:                
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Project:                    Asterisk
Issue ID:                   16283
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.27 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-11-19 04:25 CST
Last Modified:              2009-11-23 03:18 CST
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Summary:                    somtimes when agent is at conversation with queue
caller, call disconnected and new person begin his conversation
Description: 
scenario is as follows:

1- caller connects to queue
2-agent softswitch had rining 
3-agent picks up phone and conversation begins
4-new call come to queue
5-first call disconnected unexpectedly and agent hear voice of new caller
without ringing her phone 
6- at this time conversation is discontinuous
I review recorded voice, before new call came to conversation every things
is ok but after that agent hear sound of new caller and conversation is
discontinuous 
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 (0114127) jfarhad (reporter) - 2009-11-23 03:18
 https://issues.asterisk.org/view.php?id=16283#c114127 
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maybe I solve problem but I am not sure.
when I use sip show channels, I saw two sip channels are not in same voice
codec.one is ulaw and another is gsm.so I force channels to use ulaw.
I havn't known problem for 2 days.
am i at right way or not? 

Issue History 
Date Modified    Username       Field                    Change               
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2009-11-23 03:18 jfarhad        Note Added: 0114127                          
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