[asterisk-bugs] [Asterisk 0016283]: somtimes when agent is at conversation with queue caller, call disconnected and new person begin his conversation
Asterisk Bug Tracker
noreply at bugs.digium.com
Mon Nov 23 03:18:38 CST 2009
A NOTE has been added to this issue.
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https://issues.asterisk.org/view.php?id=16283
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Reported By: jfarhad
Assigned To:
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Project: Asterisk
Issue ID: 16283
Category: Applications/app_queue
Reproducibility: sometimes
Severity: minor
Priority: normal
Status: feedback
Asterisk Version: 1.4.27
JIRA:
Regression: No
Reviewboard Link:
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Request Review:
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Date Submitted: 2009-11-19 04:25 CST
Last Modified: 2009-11-23 03:18 CST
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Summary: somtimes when agent is at conversation with queue
caller, call disconnected and new person begin his conversation
Description:
scenario is as follows:
1- caller connects to queue
2-agent softswitch had rining
3-agent picks up phone and conversation begins
4-new call come to queue
5-first call disconnected unexpectedly and agent hear voice of new caller
without ringing her phone
6- at this time conversation is discontinuous
I review recorded voice, before new call came to conversation every things
is ok but after that agent hear sound of new caller and conversation is
discontinuous
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(0114127) jfarhad (reporter) - 2009-11-23 03:18
https://issues.asterisk.org/view.php?id=16283#c114127
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maybe I solve problem but I am not sure.
when I use sip show channels, I saw two sip channels are not in same voice
codec.one is ulaw and another is gsm.so I force channels to use ulaw.
I havn't known problem for 2 days.
am i at right way or not?
Issue History
Date Modified Username Field Change
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2009-11-23 03:18 jfarhad Note Added: 0114127
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