[asterisk-bugs] [Asterisk 0016283]: somtimes when agent is at conversation with queue caller, call disconnected and new person begin his conversation

[Asterisk Bug Tracker]

The following issue requires your FEEDBACK. 
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https://issues.asterisk.org/view.php?id=16283 
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Reported By:                jfarhad
Assigned To:                
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Project:                    Asterisk
Issue ID:                   16283
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.27 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-11-19 04:25 CST
Last Modified:              2009-11-19 09:38 CST
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Summary:                    somtimes when agent is at conversation with queue
caller, call disconnected and new person begin his conversation
Description: 
scenario is as follows:

1- caller connects to queue
2-agent softswitch had rining 
3-agent picks up phone and conversation begins
4-new call come to queue
5-first call disconnected unexpectedly and agent hear voice of new caller
without ringing her phone 
6- at this time conversation is discontinuous
I review recorded voice, before new call came to conversation every things
is ok but after that agent hear sound of new caller and conversation is
discontinuous 
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 (0113995) lmadsen (administrator) - 2009-11-19 09:38
 https://issues.asterisk.org/view.php?id=16283#c113995 
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I'm not quite sure how this would happen unless you have auto-answer
enabled.

Regardless you need to provide additional information for anything to
happen here:

1) console output with debugging enabled of the situation happening
2) relative configuration files such as extensions.conf, queues.conf, and
agents.conf
3) sip debug and history per the bug guidelines 

Issue History 
Date Modified    Username       Field                    Change               
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2009-11-19 09:38 lmadsen        Note Added: 0113995                          
2009-11-19 09:38 lmadsen        Status                   new => feedback     
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