[asterisk-bugs] [Asterisk 0016269]: incomming call on agent when an agent is in outgoing call.

[Asterisk Bug Tracker]

The following issue has been UPDATED. 
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https://issues.asterisk.org/view.php?id=16269 
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Reported By:                jfarhad
Assigned To:                
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Project:                    Asterisk
Issue ID:                   16269
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     closed
Asterisk Version:           1.4.26.3 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
Resolution:                 no change required
Fixed in Version:           
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Date Submitted:             2009-11-18 04:21 CST
Last Modified:              2009-11-18 09:53 CST
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Summary:                    incomming call on agent when an agent is in outgoing
call.
Description: 
I setup queue for inbound and outgoing callcenter.
agents joins the queue and avery call route to agents based on fewestcall
strategy.
all agents have x-lite softswitch.
an agent pick up phone and dialed external number.
at this time when incomming call arrived cli show the agent is idle so
incomming call transfered to this agent.
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---------------------------------------------------------------------- 
 (0113929) lmadsen (administrator) - 2009-11-18 09:53
 https://issues.asterisk.org/view.php?id=16269#c113929 
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This appears to be an issue with your device state configuration. Please
refer to the asterisk-users mailing list, or you could review the
documentation I recently wrote here: 
https://issues.asterisk.org/view.php?id=16237 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-11-18 09:53 lmadsen        Note Added: 0113929                          
2009-11-18 09:53 lmadsen        Status                   new => closed       
2009-11-18 09:53 lmadsen        Resolution               open => no change
required
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