[asterisk-bugs] [Asterisk 0016245]: The status of External SIP peer used as Queue member is not updating correctly

[Asterisk Bug Tracker]

The following issue requires your FEEDBACK. 
====================================================================== 
https://issues.asterisk.org/view.php?id=16245 
====================================================================== 
Reported By:                licedey
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   16245
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.26.3 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
====================================================================== 
Date Submitted:             2009-11-13 23:49 CST
Last Modified:              2009-11-16 10:46 CST
====================================================================== 
Summary:                    The status of External SIP peer used as Queue member
is not updating correctly
Description: 
The External SIP peer used in Queue doesn't update it's status when it
becomes available. The subscription hints are updated correctly but Queue
member status remaining in Unavailable state. When all queue members are
external peers, it ends up as all members are busy. It's possible to dial
directly external sip peer but not from the queue. The only way to correct
the status is to launch reload command from CLI.

This issue was discovers in April but still wasn't correct even with the
latest releases, here is the link to the discussion thread: 

This issue is also discussed on FreePBX forum:
http://www.freepbx.org/forum/freepbx/installation/no-ringing-to-external-caller-with-queue

Here are the steps to reproduce the issue:
1. Configure external sip peers (qualify=yes) and add them to the Queue
2. Check the status the of sip peers and test the Queue
3. Remove internet connection from one of the external SIP. So the state
of sip peer/queue member is stated as Unavailable
4. Connect internet back
5. Now the subscription and peer state of the external sip peer should
become Idle/available again, but queue member state is still unavailable


====================================================================== 

---------------------------------------------------------------------- 
 (0113868) lmadsen (administrator) - 2009-11-16 10:46
 https://issues.asterisk.org/view.php?id=16245#c113868 
---------------------------------------------------------------------- 
Well, the issue wasn't reported here -- it was just mentioned on a FreePBX
mailing list which does not count as being reported.

Additionally, I'm not 100% sure if this is an issue that can be resolved
on 1.4 -- session-timers in the later 1.6.x versions (I think 1.6.1.x had
them first) may resolve this issue as you're disconnecting a device from
the network.

Regardless, you haven't provided any console output or sip traces per the
bug guidelines in order to determine if this is an issue or not. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-11-16 10:46 lmadsen        Note Added: 0113868                          
2009-11-16 10:46 lmadsen        Status                   new => feedback     
======================================================================