[asterisk-bugs] [Asterisk 0015686]: [patch] app_queue crashes randomly, it seems to be during call-transfers
Asterisk Bug Tracker
noreply at bugs.digium.com
Thu Nov 12 16:53:05 CST 2009
A NOTE has been added to this issue.
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https://issues.asterisk.org/view.php?id=15686
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Reported By: Hatrix
Assigned To: dvossel
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Project: Asterisk
Issue ID: 15686
Category: Applications/app_queue
Reproducibility: random
Severity: crash
Priority: normal
Status: feedback
Target Version: 1.4.28
Asterisk Version: SVN
JIRA: SWP-261
Regression: No
Reviewboard Link:
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Request Review:
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Date Submitted: 2009-08-10 02:16 CDT
Last Modified: 2009-11-12 16:53 CST
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Summary: [patch] app_queue crashes randomly, it seems to be
during call-transfers
Description:
We have had lot's of crashes in app_queue in our system. As the system was
never really stable it received software upgrades as well as totally new
(IBM) Hardware.
The crashes to app_queue are once or twice a week, sometimes more often,
mostly we have NO indication in the asterisk Log-Files. Ultimately (and
this may be because of a debug recompile) we get lines in the error log
like these:
[Aug 7 19:07:23] ERROR[27115]
/usr/local/src/asterisk-1.4.26/include/asterisk/lock.h: app_queue.c line
2559 (update_queue): Error obtaining mutex: Invalid argument
Funny thing is the system crashed on August the 6th (I do not have a
coredump) and on August the 7th at nearly the same time:
Aug 7 19:07:23 logitravel-voip2 kernel: [7905412.479435] asterisk[27115]:
segfault at d5d69fd0 ip b798757e sp b5258ef0 error 5 in
app_queue.so[b7984000+1c000]
Aug 6 19:00:57 logitravel-voip2 kernel: [7720142.069484] asterisk[7274]:
segfault at bb0f1be8 ip b796e57e sp b55f8ef0 error 4 in
app_queue.so[b796b000+1c000]
I have attached a backtrace, with bt, bt full and threads applied. I hope
it's any help because our client (a medium sized call-center) is waiting
for a solution.
We consider right now downgrading to debian stable (1.4.21.2)
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(0113756) dvossel (administrator) - 2009-11-12 16:53
https://issues.asterisk.org/view.php?id=15686#c113756
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The patch for this is also on reviewboard,
https://reviewboard.asterisk.org/r/427/
Issue History
Date Modified Username Field Change
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2009-11-12 16:53 dvossel Note Added: 0113756
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