[asterisk-bugs] [Asterisk 0014650]: leavewhenempty=yes doesn't work as expected, operates in reverse.
Asterisk Bug Tracker
noreply at bugs.digium.com
Fri Mar 13 16:36:55 CDT 2009
The following issue is now READY FOR TESTING.
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http://bugs.digium.com/view.php?id=14650
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Reported By: alecdavis
Assigned To: mmichelson
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Project: Asterisk
Issue ID: 14650
Category: Applications/app_queue
Reproducibility: always
Severity: minor
Priority: normal
Status: ready for testing
Asterisk Version: SVN
Regression: No
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!): 181371
Request Review:
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Date Submitted: 2009-03-12 04:09 CDT
Last Modified: 2009-03-13 16:36 CDT
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Summary: leavewhenempty=yes doesn't work as expected,
operates in reverse.
Description:
With 'leavewhenempty=yes' and 'timeout=15' in queues.conf
When the last agent logs out of a queue while a call is waiting in the
queue, I'd expect the call to drop out of the queue with
QUEUESTATUS=LEAVEEMPTY after 15 seconds, but instead app_queue exits with
QUEUESTATUS=TIMEOUT after the full timeout (60 seconds as specified in the
dialplan).
App_queue only seems drop out if the queue early (15s) when
'leavewhenempty=no', also note, the agent's phone keeps ringing until the
timeout of 15s is reached.
After a reload of queue below (with small patch @line 1502 applied to show
q->leavewhenempty value), you can see that the 'value=yes' but the
'q->leavewhenempty=0'
CLI> queue reload all
[Mar 12 21:24:20] NOTICE[19248]: app_queue.c:5545 reload_queue_rules:
queuerules.conf has not changed since it was last loaded. Not taking any
action.
== Parsing '/etc/asterisk/queues.conf': == Found
== Parsing '/etc/asterisk/queues/chch_queue.conf': == Found
[Mar 12 21:24:20] WARNING[19248]: app_queue.c:1502 queue_set_param:
leavewhenempty 'chch_queue': leavewhenempty at line 202 of queues.conf
value=yes, q->leavewhenempty=0
And when 'leavewhenempty=no';
CLI> queue reload all
chch1*CLI> queue reload all
[Mar 12 21:46:06] NOTICE[19519]: app_queue.c:5545 reload_queue_rules:
queuerules.conf has not changed since it was last loaded. Not taking any
action.
== Parsing '/etc/asterisk/queues.conf': == Found
== Parsing '/etc/asterisk/queues/chch_queue.conf': == Found
[Mar 12 21:46:06] WARNING[19519]: app_queue.c:1502 queue_set_param:
leavewhenempty 'chch_queue': leavewhenempty at line 202 of queues.conf
value=no, q->leavewhenempty=35
chch1*CLI>
It seems as though
parse_empty_options(val, &q->leavewhenempty);
is getting it wrong, but someone that know this code, better change it as
they'll better understand the impact of the change.
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----------------------------------------------------------------------
(0101765) mmichelson (administrator) - 2009-03-13 16:36
http://bugs.digium.com/view.php?id=14650#c101765
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I've uploaded a patch for testing. Let me know how it goes.
Issue History
Date Modified Username Field Change
======================================================================
2009-03-13 16:36 mmichelson Note Added: 0101765
2009-03-13 16:36 mmichelson Status assigned => ready for
testing
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