[asterisk-bugs] [Asterisk 0014642]: Attended transfer is not working correctly

Asterisk Bug Tracker noreply at bugs.digium.com
Thu Mar 12 11:41:36 CDT 2009


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=14642 
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Reported By:                msetim
Assigned To:                
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Project:                    Asterisk
Issue ID:                   14642
Category:                   Applications/app_transfer
Reproducibility:            have not tried
Severity:                   minor
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.23 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-03-10 17:00 CDT
Last Modified:              2009-03-12 11:41 CDT
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Summary:                    Attended transfer is not working correctly
Description: 
Environment: 

Agent receive a call and try to transfer to an extension (e.g 5000)
however sometimes the call get back to it after user has pressed first DTMF
(appear that it is not respecting DTMF between digits). It's a randomly
problem and we are trying to figure out why this happen.

We are analyzing the problem and we detect that sometimes log full show
that res_features.c (did not read data). 

I test this patch: http://bugs.digium.com/view.php?id=14374 however it
doesn't correct the issue.

My version is 1.4.23.1 with patch 14374.

I hope that log helps. I'm to be available to help but I need some
directions.

Asterisk version and Category are mandatory and I can't see the correct
values for it.

======================================================================
Relationships       ID      Summary
----------------------------------------------------------------------
related to          0014515 [patch]Timeout settings in features.con...
====================================================================== 

---------------------------------------------------------------------- 
 (0101663) msetim (reporter) - 2009-03-12 11:41
 http://bugs.digium.com/view.php?id=14642#c101663 
---------------------------------------------------------------------- 
Hi murf,

Thank you for your answer. Disconnect always work for me on attended
transfer because there are bridged channel. Example:

Scenario 1:

A call B
B answer
B do attended transfer to C
A channel go to hold
B channel call to C and is bridged
B talk to C (do you like to get this call?)
B press disconnect code (http://bugs.digium.com/view.php?id=0 in my case)
C is bridged to B

Actors:

A = PSTN Line number
B = an agent
C = third person

Do you think that We need to update 14515 ticket or continue working on
this?
What do you mean with "bridge-config-getting-lost sorts of issues"? 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-03-12 11:41 msetim         Note Added: 0101663                          
======================================================================




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