[asterisk-bugs] [Asterisk 0014612]: Create New feature for callcenter solution

[Asterisk Bug Tracker]

The following issue has been SUBMITTED. 
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http://bugs.digium.com/view.php?id=14612 
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Reported By:                vikaskumar2020
Assigned To:                
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Project:                    Asterisk
Issue ID:                   14612
Category:                   Addons/New Feature
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.17 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-03-06 01:50 CST
Last Modified:              2009-03-06 01:50 CST
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Summary:                    Create New feature for callcenter solution
Description: 
Call centers has simple requirement for Inbound such as create IVR at the
start of call and then put call into queue, voice mail, forward or Play
greeting message. This can be done using asterisk and we have to initialize
the application corresponding to each of those requirement. Once the
inbound is working well we can create a dial same for outbound too. I have
started a module locally which is named as "CallCenterDial" i really don't
know much about how to read conf file alike to queue as the is queue
variable and different member are added corresponding to each line my point
of idea like :
;For option # we have key value is 10
;For option * we have key value is 11
;shift start and end will be written in vcalander for crossponding RFC
2445

[global]


[demoivr]
start=
end=
welcome=
invalid=
maxtry=
afterhr=
voicemail=
forward=
maxoptions=
maxlevel=

;callcentermenu=><application><perent>,<key>,<arg>
callcentermenu=>ivr,0,1,msg_msg1
callcentermenu=>ivr,0,2,msg_msg2
callcentermenu=>queue,1,1,sales
callcentermenu=>hangup,1,2
callcentermenu=>forward,1,3,50000
callcentermenu=>voicemail,2,3,50000
callcentermenu=>hangup,2,3

I want to parse above config file to my asterisk code.
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Issue History 
Date Modified    Username       Field                    Change               
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2009-03-06 01:50 vikaskumar2020 New Issue                                    
2009-03-06 01:50 vikaskumar2020 Asterisk Version          => 1.4.17          
2009-03-06 01:50 vikaskumar2020 Regression                => No              
2009-03-06 01:50 vikaskumar2020 SVN Branch (only for SVN checkouts, not tarball
releases) => N/A             
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