[asterisk-bugs] [Asterisk 0014971]: Monitor in Asterisk does not record all calls and also recordings are not complete according to the complete actual duration

Asterisk Bug Tracker noreply at bugs.digium.com
Thu Jun 25 14:23:04 CDT 2009


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=14971 
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Reported By:                destiny6628
Assigned To:                
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Project:                    Asterisk
Issue ID:                   14971
Category:                   Resources/res_monitor
Reproducibility:            always
Severity:                   block
Priority:                   normal
Status:                     acknowledged
Target Version:             1.4.27
Asterisk Version:           1.4.19 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-04-25 05:29 CDT
Last Modified:              2009-06-25 14:23 CDT
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Summary:                    Monitor in Asterisk does not record all calls and
also recordings are not complete according to the complete actual duration
Description: 
e are using Monitor command for recording calls.

Issue which we are facing is are 

1)Recording does not even start happening even when Monitor command
issued.
2)Even if recording is started then also calls are half recorded.

Logs are attached both of same.

This is a bit critical issue as complete recordings are required for all
the Calls is mandatory
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Relationships       ID      Summary
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related to          0015233 MixMonitor stops after transfer from queue
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 (0106994) destiny6628 (reporter) - 2009-06-25 14:23
 https://issues.asterisk.org/view.php?id=14971#c106994 
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i have found the problem, might be i am wrong but i would like to share
what i have done to get rid of the problem which seems so but however still
under observation.

1) I have already explained my call flow that i am doing recording on a
DAHDI CHANNEL and also have shown many times above, actual call length has
always been more then the call recorded.

2) Today i tried also issued monitor command on the agent channel with the
help of macro and what i noticed was recording which started on DAHDI
channel stopped after 30 sec and recording which started on Agent Channel
was of 8 min and has the complete conversation of complete call.

This might be a problem with DAHDI or ZAP where some channel changes and
recording stops but calls remain on.

Let me know please if any other logs are required to get this problem
fixed.

Please find the attached recording which states the above example. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-06-25 14:23 destiny6628    Note Added: 0106994                          
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