[asterisk-bugs] [Asterisk 0015369]: Queues Disconnect Callers

Asterisk Bug Tracker noreply at bugs.digium.com
Mon Jun 22 16:47:07 CDT 2009


The following issue has been RESOLVED. 
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https://issues.asterisk.org/view.php?id=15369 
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Reported By:                madasafish11
Assigned To:                mmichelson
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Project:                    Asterisk
Issue ID:                   15369
Category:                   Core/PBX
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     resolved
Asterisk Version:           Addons 1.4.8 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
Resolution:                 not fixable
Fixed in Version:           
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Date Submitted:             2009-06-21 14:00 CDT
Last Modified:              2009-06-22 16:47 CDT
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Summary:                    Queues Disconnect Callers
Description: 
When a caller, internal or external, dials a number to get into a queue (in
this case 230), the call is disconnected. When an IVR redirects a caller to
this queue they just hear a busy tone.
I have had this problem previously and have reformatted my server, yet the
problem has occoured again.

The only thing i can think that has caused this is changing the on hold
music catagory, but even after changing it back i still cannot use queues.
====================================================================== 

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 (0106829) mmichelson (administrator) - 2009-06-22 16:47
 https://issues.asterisk.org/view.php?id=15369#c106829 
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Your "Additional Information" shows that you are trying to call Playback
with an empty argument. This is what is causing the call to hangup. This
has nothing at all to do with queues.

Closing since this is a config issue. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-06-22 16:47 mmichelson     Note Added: 0106829                          
2009-06-22 16:47 mmichelson     Status                   new => resolved     
2009-06-22 16:47 mmichelson     Resolution               open => not fixable 
2009-06-22 16:47 mmichelson     Assigned To               => mmichelson      
======================================================================




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