[asterisk-bugs] [Asterisk 0014971]: Monitor in Asterisk does not record all calls and also recordings are not complete according to the complete actual duration

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=14971 
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Reported By:                destiny6628
Assigned To:                
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Project:                    Asterisk
Issue ID:                   14971
Category:                   Resources/res_monitor
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.19 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-04-25 05:29 CDT
Last Modified:              2009-06-06 05:42 CDT
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Summary:                    Monitor in Asterisk does not record all calls and
also recordings are not complete according to the complete actual duration
Description: 
e are using Monitor command for recording calls.

Issue which we are facing is are 

1)Recording does not even start happening even when Monitor command
issued.
2)Even if recording is started then also calls are half recorded.

Logs are attached both of same.

This is a bit critical issue as complete recordings are required for all
the Calls is mandatory
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 (0106077) destiny6628 (reporter) - 2009-06-06 05:42
 https://issues.asterisk.org/view.php?id=14971#c106077 
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I am extremely sorry for late reply.

I have upgraded to Asterisk-1.4.25 but still problem remains same with
me.

I am using Dial Application for Dialing on Zap Channels, once call gets
matured we use an AGI application to transfer call to the Agents, and once
call gets answered at the Agents extensions then we issue a Monitor Command
and start monitoring channel.

exten =>
_91.,1,Set(_CALLFILENAME=${EXTEN}-${CALLERID(num)}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)})
exten => _91.,2,NoOp(${CALLFILENAME})
exten => _91.,3,Dial(Zap/g1/${EXTEN:3},55,o)
exten => _91.,4,Hangup

Once call gets answered we set it to extension which is 8365 which
transfers call to Extensions

exten => 8365,1,AGI(call_log,10.0.0.8|10.0.0.190)
exten => 8365,2,Answer
exten => 8365,3,playback(silence)
exten => 8365,4,AGI(transfer_agi,10.0.0.8|10.0.0.190|n)
exten => 8365,5,AGI(transfer_agi,10.0.0.8|10.0.0.190|n)
exten => 8365,6,AGI(transfer_agi,10.0.0.8|10.0.0.190|n)
exten => 8365,7,Hangup

exten => _1.,1,NoOp(${CALLFILENAME})
exten =>
_1.,2,monitor(wav,/var/spool/asterisk/monitor/ORIG/${STRFTIME(${EPOCH},Asia/Calcutta,%Y%m%d)}/${CALLFILENAME})
exten => _1.,3,Dial(SIP/${EXTEN})

Just to mention i have tried all options by starting monitoring on
customer channel as well and had same problem then started at the
extensions side.

This is a simple call flow of a call and monitoring.

Will wait for reply. 

Issue History 
Date Modified    Username       Field                    Change               
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2009-06-06 05:42 destiny6628    Note Added: 0106077                          
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