[asterisk-bugs] [Asterisk 0014536]: After a caller is processed by app_queue the queue_log logs the hangup as TRANSFER

Asterisk Bug Tracker noreply at bugs.digium.com
Fri Jul 17 13:35:41 CDT 2009


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=14536 
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Reported By:                aragon
Assigned To:                mnicholson
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Project:                    Asterisk
Issue ID:                   14536
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Target Version:             1.4.27
Asterisk Version:           1.4.23 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!): 173594 
Request Review:              
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Date Submitted:             2009-02-23 19:26 CST
Last Modified:              2009-07-17 13:35 CDT
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Summary:                    After a caller is processed by app_queue the
queue_log logs the hangup as TRANSFER
Description: 
I'm using agent callback and not channel_agent

In this example ext 222 dials *850 to enter a test queue and ext 233
(agent 1) answers the call. Then 222 hangs up.
But my queue_log logs the hangup reason as TRANSFER instead of
COMPLETEAGENT or COMPLETECALLER

I think I am using revision 173594
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 (0107913) aragon (reporter) - 2009-07-17 13:35
 https://issues.asterisk.org/view.php?id=14536#c107913 
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I have re-tested with r206273

I still get unwanted transfer event in /var/log/asterisk/queue_log

1247854958|1247854948.0|commzilla-family|NONE|ENTERQUEUE||5555551234
1247854959|1247854948.0|commzilla-family|Local/230 at commzilla-agent/n|CONNECT|1|1247854958.1
1247854963|1247854948.0|commzilla-family|Local/230 at commzilla-agent/n|TRANSFER|s|all-hangup|1|4

Must not show TRANSFER on queuelog
So I must continue to use jvandal's hack

Here is the required queue_log output with jvandal's hack

1247855646|NONE|NONE|NONE|QUEUESTART|
1247855661|1247855651.0|commzilla-family|NONE|ENTERQUEUE||5555551234
1247855662|1247855651.0|commzilla-family|Local/230 at commzilla-agent/n|CONNECT|1|1247855661.1
1247855665|1247855651.0|commzilla-family|Local/230 at commzilla-agent/n|COMPLETEAGENT|1|3|1


Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-07-17 13:35 aragon         Note Added: 0107913                          
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